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One thing i can't stand about forums is no one responding back to how they fixed their issue. I hope this helps someone down the road. I just got off the phone with support and this was their fix as well. They said it's a client side issue with certificates being corrupt. ERROR: Error. Status code 500 returned OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) Received 1231 byte response. OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) pReply != NULL, HRESULT=80004005 (e:\qfe\nts\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2391) OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) SMP Root share info response is empty OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) ClientRequestToSMP::ClientRootShareRequestToSMP failed. error = (0x80004005). OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) ExecuteRootShareInfoRequest(sRootShareList), HRESULT=80004005 (e:\qfe\nts\sms\client\osdeployment\osdsmpclient\smpclient.cpp,1717) OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) ClientRequestToSMP::DoRequest failed. error = (0x80004005). OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) Request to SMP 'http://myservername.domain.com'failed with error (Code 0x80004005). Trying next SMP. OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) Sleeping for 60 seconds before next attempt to locate an SMP. OSDSMPClient 7/25/2016 4:25:28 PM 5656 (0x1618) Retry number 2 OSDSMPClient 7/25/2016 4:26:28 PM 5656 (0x1618) Microsoft's response ++ It looks like there is certificate issues while performing the restoration task. ++ Please run following command under PowerShell (As Admin ) · Remove-Item -Path ‘HKLM:\SOFTWARE\Microsoft\SystemCertificates\SMS\Certificates\*’ -force; · restart-service ccmexec Sunshine