So, I have a test lab of computers that I am trying out a task sequence (the task sequence has worked fine in the past).
HP 8000 Destkop
HP 8200 Desktop
HP 8300 Desktop
HP 800 G1 Desktop
HP 840 G1 Laptop (x2)
Aside from the two laptops which image fine, the desktops are all random when they fail (but when they do fail it's always on Office 2013)
For example, I imaged the four desktops and they all worked except the 800 G1. I tried again and the 8000 failed but the other three worked. The third time I tried the 8200 and 8300 failed but the 8000 and 800 G1 worked.
I am beating my head against the wall here. I have never seen this kind of random behavior before. If it were a problem with the Office package they would all fail. And we are imaging other computers that all reference the same Office 2013 package and no problems there.
The logs are not any help either....I can find no reference of an failure during the Office install, but I will include the information here. Also, I notice in the History of a task sequence that there was a failure with Office. I am attaching a screenshot of that as well.
In the screenshot I captured the last part of the Chrome install just because. Someone said it might be failing because the step before was just a wrapped executable and so it would fail because there was already an installation in progress. But that doesn't make sense because why would it work randomly?
I appreciate any help!
Successfully completed the action (Install Chrome) with the exit win32 code 0 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
MP server http://CM12MGMT1.TPS-AD.LOCAL. Ports 80,443. CRL=false. TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Setting authenticator TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set authenticator in transport TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Sending StatusMessage TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Setting message signatures. TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Setting the authenticator. TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
CLibSMSMessageWinHttpTransport::Send: URL: CM12MGMT1.TPS-AD.LOCAL:80 CCM_POST /ccm_system/request TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Request was successful. TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a global environment variable _SMSTSLastActionRetCode=0 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a global environment variable _SMSTSLastActionSucceeded=true TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Clear local default environment TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Updated security on object C:\_SMSTaskSequence. TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a global environment variable _SMSTSNextInstructionPointer=97 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a TS execution environment variable _SMSTSNextInstructionPointer=97 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a global environment variable _SMSTSInstructionStackString=89 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a TS execution environment variable _SMSTSInstructionStackString=89 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Save the current environment block TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Successfully save execution state and environment to local hard disk TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Start executing an instruction. Instruction name: Install Office 2013. Instruction pointer: 97 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a global environment variable _SMSTSCurrentActionName=Install Office 2013 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a global environment variable _SMSTSNextInstructionPointer=97 TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a local default variable _SMSSWDProgramName TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set a global environment variable _SMSTSLogPath=C:\WINDOWS\CCM\Logs\SMSTSLog TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Expand a string: smsswd.exe /pkg:C120029D /install /basevar: /continueOnError: TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Expand a string: TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Command line for extension .exe is "%1" %* TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Set command line: smsswd.exe /pkg:C120029D /install /basevar: /continueOnError: TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Start executing the command line: smsswd.exe /pkg:C120029D /install /basevar: /continueOnError: TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
!--------------------------------------------------------------------------------------------! TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Expand a string: FullOS TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
Executing command line: smsswd.exe /pkg:C120029D /install /basevar: /continueOnError: TSManager 1/5/2016 12:21:13 PM 1812 (0x0714)
[ smsswd.exe ] InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
PackageID = 'C120029D' InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
BaseVar = '', ContinueOnError='' InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
ProgramName = 'Install OfficeProPlus2013 Staff/Student-Silent' InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
SwdAction = '0002' InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
GetExecRequestMgrInterface successful InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Retrieving value from TSEnv for '_SMSTSPolicyC120029D_Install OfficeProPlus2013 Staff/Student-Silent' InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
::DecompressBuffer(65536) InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Decompression (zlib) succeeded: original size 3043, uncompressed size 38060. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
ADV_AdvertisementID=C12204D8 InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
PKG_PSF_ContainsSourceFiles=TRUE InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
ResolveSource flags: 0x00000000 InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
SMSTSPersistContent: . The content for package C120029D will be persisted InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
DownloadOnDemand flag is true. Attempting to download content locally for Package C120029D. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Locations: Multicast = 0, HTTP = 1, SMB = 1. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Package Flags: 0x400000a0 InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Multicast is not enabled for the package. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Trying http://CM12CSC.TPS-AD.LOCAL/SMS_DP_SMSPKG$/C120029D. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
GetDirectoryListing() entered InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Initializing HTTP transport. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Setting URL = http://CM12CSC.TPS-AD.LOCAL/SMS_DP_SMSPKG$/C120029D. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Address=http://CM12CSC.TPS-AD.LOCAL, Scheme=http, Object=/SMS_DP_SMSPKG$/C120029D, Port=80. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Setting Authenticator. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Set authenticator in transport InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
WinHttp credentials set InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
CLibSMSMessageWinHttpTransport::Send: URL: CM12CSC.TPS-AD.LOCAL:80 PROPFIND /SMS_DP_SMSPKG$/C120029D InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
Request was successful. InstallSoftware 1/5/2016 12:21:14 PM 2672 (0x0A70)
<![LOG[DAV response string is:
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