hannah

Thank you for the offer again, the portals are now working now. after running again the install script. May I ask how can I enable or troubleshoot the report tab in the helpdesk portal? The recovery audit report is not working on my environment

.\MBAMWebSiteInstaller.ps1 -SqlServerName <ServerName> -SqlInstanceName <InstanceName> -SqlDatabaseName <DatabaseName> -ReportWebServiceUrl <ReportWebServiceUrl> -HelpdeskUsersGroupName <DomainUserGroup> -HelpdeskAdminsGroupName <DomainUserGroup> -MbamReportUsersGroupName <DomainUserGroup> -Uninstall In the script i replaced the last part with -Uninstall parameter, (am i doing it right?) after entering that, i got the same result as when I install the portals. is there a way, to force uninstall the portals?

when using this parameter, -Uninstall: Uninstalls the BitLocker Management Help Desk/Self-Service web portal sites on a web server where they have been previously installed. how would you confirmed that the BitLocker Portals are already uninstalled? ref: https://docs.microsoft.com/en-us/mem/configmgr/protect/deploy-use/bitlocker/setup-websites

using 2 servers , sccm server and database server It would be nice if you can check via remote session, but actually this is a client environment so I don't have access to other servers except for sccm and DB server This is the result in PowerShell

I re-run the script. with this (changed to generic.) .\MBAMWebSiteInstaller.ps1 -SqlServerName sservername -SqlDatabaseName CM_abc -ReportWebServiceUrl http://server/ReportServer -HelpdeskUsersGroupName "abc\BitLocker HelpDesk Admins" -HelpdeskAdminsGroupName "abc\BitLocker Admin Users" -MbamReportUsersGroupName "abc\BitLocker Reporting Users" -SiteInstall Both I got no error on the powershell, then I tried to access the site again, but kept on asking for credentials. then there's this error on the event viewer The description for Event ID 1 from source Microsoft-Windows-MBAM-Web cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: Application: Default Web Site/HelpDesk is missing the following Service Principal Names (SPNs): http/ Register the required SPNs on the account: CHSV001012019$. The publisher has been disabled and its resource is not available. This usually occurs when the publisher is in the process of being uninstalled or upgraded The description for Event ID 111 from source Microsoft-Windows-MBAM-Web cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: An error occurred while retrieving the database schema version from the Compliance database. Could not find stored procedure 'ComplianceCore.GetVersion'. The publisher has been disabled and its resource is not available. This usually occurs when the publisher is in the process of being uninstalled or upgraded

yes, i've seen your guide. and i don't what i missed in the configuration. this is my first implementation of bitlocker management. I also check the event viewer when i access the portals Event ID 1 The description for Event ID 1 from source Microsoft-Windows-MBAM-Web cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: Application: Default Web Site/HelpDesk is missing the following Service Principal Names (SPNs): http/ Register the required SPNs on the account: CHSV001012019$. The publisher has been disabled and its resource is not available. This usually occurs when the publisher is in the process of being uninstalled or upgraded Event ID 111 The description for Event ID 111 from source Microsoft-Windows-MBAM-Web cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: An error occurred while retrieving the database schema version from the Compliance database. Could not find stored procedure 'ComplianceCore.GetVersion'. The publisher has been disabled and its resource is not available. This usually occurs when the publisher is in the process of being uninstalled or upgraded

I run the script for creating a BitLocker portals. , I tried to access the portal but cannot connect it keeps prompting for the credential.