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  1. Hi All, I am learning SCCM and during my training I go though some teams like Approvals, Requests received, Change request. Can you please help with these terms and explain Process flow that we follow before doing Software Distribution and Patching. Like : 1. Who will the authorized person to raise a request? 2. Once you get the request what is the first thing we do? 3. Will there have a meeting? 4. Who raises the change request? 5. What approval you need and who has to approve it? 6. Testing phase..and so on.... Step by Step procedure related to Process flow of Software Distribution and Patching that we do before starting the actual process of deploying/Patching on the tool. Regards, Mikey
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