Search the Community

Hello, we have a test environment and a productive environment. In the test environment we could install and configure an end point protection manager. In the production environment we get errors as these: Cannot find path for destination inbox Notification Manager on server REGISTRY. The current component is possibly not installed. Cannot connect to the inbox source, sleep 30 seconds and try again. [Software Inventory Processor (Site Trusted)] cannot update environment so skiping outbox processing. Cannot find path for destination inbox Distribution Manager (incoming) on server registry. ~~ same goes for: Software Metering Processor Usage (Site), Success Policy Requests / Discovery Data Manager, etc. [Notification Manager] cannot update environment so skiping outbox processing. [Distribution Manager (Incoming)] halting execution. Remote site is in pull-mode. Coult not read registy key HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\MPFDM\INboxes\ on the server. The operating system reported error 2: cannot find the file We have no clue how to resolve this. We opened a case with MS, but so far nothing. It seems during the installation stuff from the new epp-server should be pushed onto the siteserver (and stuff should also be written in the registry of the site server,) but this fails. The SiteServer is admin on the new Site System (we tried to install using the site servers computer account as well as the install service account - both failed). The service RemoteRegistry runs on both systems. Thank you for ideas. Sincerely Andreas

I had a client that was unable to download the Endpoint Protection Policy. I browsed to the Windows\System32\GroupPolicy\Machine folder and delete the file: Registry.pol then rebooted. It seems to be fixed, but it won't report back to the SCCM server. His EnpointProtectionAgent.log states <![LOG[Endpoint is triggered by message.]LOG]!><time="13:28:00.005+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="fepsettingendpoint.cpp:58"> <![LOG[File C:\Windows\ccmsetup\SCEPInstall.exe version is 4.1.522.0.]LOG]!><time="13:28:00.243+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:519"> <![LOG[EP version 4.1.522.0 is already installed.]LOG]!><time="13:28:00.243+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:232"> <![LOG[Expected Version 4.1.522.0 is exactly same with installed version 4.1.522.0.]LOG]!><time="13:28:00.244+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:251"> <![LOG[Re-apply EP AM policy.]LOG]!><time="13:28:00.244+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="fepsettingendpoint.cpp:107"> <![LOG[Apply AM Policy.]LOG]!><time="13:28:00.244+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentimpl.cpp:1192"> <![LOG[Create Process Command line: "c:\Program Files\Microsoft Security Client\\ConfigSecurityPolicy.exe" "C:\Windows\CCM\EPAMPolicy.xml".]LOG]!><time="13:28:00.542+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:607"> <![LOG[Applied the C:\Windows\CCM\EPAMPolicy.xml with ConfigSecurityPolicy.exe successfully.]LOG]!><time="13:28:02.786+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentimpl.cpp:659"> <![LOG[save new policy state 1 to registry SOFTWARE\Microsoft\CCM\EPAgent\PolicyApplicationState]LOG]!><time="13:28:02.870+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentimpl.cpp:267"> <![LOG[state 1 and ErrorCode 0 and ErrorMsg and PolicyName Antimalware Policy and GroupResolveResultHash 22278829C8D241E822FD474BA669DF7F1BF12767 is NOT changed.]LOG]!><time="13:28:02.871+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentimpl.cpp:339"> <![LOG[skip sending state message due to same state message already exists.]LOG]!><time="13:28:03.014+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:1239"> <![LOG[Firewall provider is installed.]LOG]!><time="13:28:03.022+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:779"> <![LOG[installed firewall provider meet the requirements.]LOG]!><time="13:28:03.074+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:800"> It seems that the issue is that it won't send a state message because it already exists. How do I force it to send the message?