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xc3ss1v3

Client install error 1603

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Hello all...

Have a few machines that simply will not take the client installation no matter which way I try. I've also tried running some of the various fixes I've found around the web that pertain to this issue, but to no avail. I'm not the very best at reading log files for errors, but from what I can tell, it seems my may have to do with the SMS Task Manager service not stopping....

 

From ccmsetup.log...

MSI: Action 10:20:09: SmsTSManagerStopService. This calls the service control manager to STOP the TSManager service.
MSI: Action 10:20:11: Rollback. Rolling back action:
File C:\Windows\ccmsetup\{1AF71F68-6089-4211-ADDC-06DF40606141}\client.msi installation failed. Error text: ExitCode: 1603 Action: ErrorMessages:
From client.msi.log
[10:20:10] ERROR: Failed to stop the 'smstsmgr' service, hr=8007041c
MSI (s) (60!98) [10:20:10:741]: Closing MSIHANDLE (9633) of type 790531 for thread 2200
[10:20:10] ERROR: Failed to start / stop 'smstsmgr' service. Error code 0x8007041c
MSI (s) (60:BC) [10:20:10:741]: Closing MSIHANDLE (9631) of type 790536 for thread 3764
CustomAction SmsTSManagerStopService returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
I tried to stop this service manually using command line and got this error...
[sC] ControlService FAILED 1052:
The requested control is not valid for this service.
This same error string happens on a number of machines. Any ideas?

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