mohd.S.H Posted March 18, 2014 Report post Posted March 18, 2014 Dear , i have a problem in SCCM2012 for remote control as i opened all port in firewall (any -any) from SCCM server to user network but i face same issue cannot using remote control i configured it every thing as i attached the picture another problem for software inventorty even cannot collect information from the client by the way all client are having agent in thier PC please can any one help me regards Quote Share this post Link to post Share on other sites More sharing options...
Edenost Posted March 18, 2014 Report post Posted March 18, 2014 These are the default settings within SCCM, correct? Try creating a new "Custom client device settings". Then configure the Remote Control with that and deploy it to the collection you want (All Systems??). As you can see, I have a few. The default needs to be configured as well for a few different things, even though it has no DIRECT impact on other settings, it allows them to work in your custom settings. Quote Share this post Link to post Share on other sites More sharing options...
mohd.S.H Posted March 20, 2014 Report post Posted March 20, 2014 dear i tring it but its not working same problem Quote Share this post Link to post Share on other sites More sharing options...
Rocket Man Posted March 20, 2014 Report post Posted March 20, 2014 Have you tried connecting to the actual IP address of a system using the remote control tool instead? Maybe DNS issues you have. You say all systems have agent... from the systems itself can you manually force H/W S/W scans without error. Can you WBEMTEST to the systems from the site server to make sure that WMI is good? Quote Share this post Link to post Share on other sites More sharing options...
mohd.S.H Posted March 23, 2014 Report post Posted March 23, 2014 dear ,i am tring many ways but same problem even from client side not all action are installed see attached file Quote Share this post Link to post Share on other sites More sharing options...
mohd.S.H Posted March 23, 2014 Report post Posted March 23, 2014 any help urgent Quote Share this post Link to post Share on other sites More sharing options...
Rocket Man Posted March 23, 2014 Report post Posted March 23, 2014 Looks like your agents are not communicating at all as they are not fully provisioned by looking at the 2 only available components. Is your site or system components showing any errors? in particualr the Management Point? Quote Share this post Link to post Share on other sites More sharing options...
mohd.S.H Posted March 23, 2014 Report post Posted March 23, 2014 Looks like your agents are not communicating at all as they are not fully provisioned by looking at the 2 only available components. Is your site or system components showing any errors? in particualr the Management Point? For the remote control only: i got this error 1- ( A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (Error: 8007274C; Source: Windows) 2- Address Lookup failed for the target host: xxxxxxxxx No such host is known. (Error: 80072AF9; Source: Windows) 3- Failed to connect to remote system. This can be caused by several conditions: system is turned off, system cannot be reached, windows firewall blocks TCP Port 2701, or remote control feature is disabled. 4-ent status message(30085) related to session with remote machine(xxxx) BTW all ports are opening from SCCM to user network Quote Share this post Link to post Share on other sites More sharing options...
Rocket Man Posted March 23, 2014 Report post Posted March 23, 2014 You have a bigger problem other than Remote control. Your clients are not provisioned thus the reason as to why you only see 2 actions and thus the reason why remote control and HW/SW inventories are not working. Looks like your agents are not communicating at all as they are not fully provisioned by looking at the 2 only available components. Is your site or system components showing any errors? in particualr the Management Point? Have you looked at the above to see if there are any errors/warnings? Quote Share this post Link to post Share on other sites More sharing options...
mohd.S.H Posted March 24, 2014 Report post Posted March 24, 2014 You have a bigger problem other than Remote control. Your clients are not provisioned thus the reason as to why you only see 2 actions and thus the reason why remote control and HW/SW inventories are not working. Have you looked at the above to see if there are any errors/warnings? same issue not solve configuration is fine pls help me as i mention above erro msg here is again For the remote control only: i got this error 1- ( A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (Error: 8007274C; Source: Windows) 2- Address Lookup failed for the target host: xxxxxxxxx No such host is known. (Error: 80072AF9; Source: Windows) 3- Failed to connect to remote system. This can be caused by several conditions: system is turned off, system cannot be reached, windows firewall blocks TCP Port 2701, or remote control feature is disabled. 4-ent status message(30085) related to session with remote machine(xxxx) BTW all ports are opening from SCCM to user network Quote Share this post Link to post Share on other sites More sharing options...
