Apexes Posted April 8, 2014 Report post Posted April 8, 2014 Have you checked it's registering to a correct site? What happens if you go to "Find Site" on the site tab? Also, have you checked your assigning it to a site in my post above? Quote Share this post Link to post Share on other sites More sharing options...
Sohanpal Posted April 9, 2014 Report post Posted April 9, 2014 It finds the site from the Site tab and boundary group is configured to use the site as per your post above. Quote Share this post Link to post Share on other sites More sharing options...
oxyle Posted April 9, 2014 Report post Posted April 9, 2014 Is the client approved in the ConfigMgr console? Or does it even show up at all? You can check that under Devices(Collections). Quote Share this post Link to post Share on other sites More sharing options...
Apexes Posted April 9, 2014 Report post Posted April 9, 2014 Random one - but i had the exact same issue this morning - reboot of primary sorted it. Worth a try. Quote Share this post Link to post Share on other sites More sharing options...
Sohanpal Posted April 9, 2014 Report post Posted April 9, 2014 The Device is showing as approved in the Device list and Device collection. I have since than uninstalled the client and re-installed. No Success. Quote Share this post Link to post Share on other sites More sharing options...
Sohanpal Posted April 9, 2014 Report post Posted April 9, 2014 Guy thanks. I can confirm the problem is fixed now. To summaries the steps which I believe helped. 1 ) From the Device collection Set the Device to Approved status. 2) Reboot the machine Wow !! magic. thanks guys. Quote Share this post Link to post Share on other sites More sharing options...
Sohanpal Posted April 9, 2014 Report post Posted April 9, 2014 Not sure if it has any relationship. Earlier H/W and S/W inventory was not showing up. Now only S/W is not showing up for the client. Any ideas on troubleshooting S/W inventory ? Quote Share this post Link to post Share on other sites More sharing options...
oxyle Posted April 9, 2014 Report post Posted April 9, 2014 After you've approved the computer you can also restart the SMS Agent Host service withing Windows on your client. Or you could just check for new Computer Policies(Control Panel > Configuration Manager > Actions). Quote Share this post Link to post Share on other sites More sharing options...