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jpaczynski

IE10 SCCM TS installation problem

Asked by jpaczynski

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jpaczynski Newbie

jpaczynski

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Hi,

 

I added IE10pre and IE10 to Task Sequence on SCCM2007. When I try to image a machine IE10pre is installing without any problem but IE10 not.

Please, could someone tell me how to set it up?

 

Below is a error message:

 

The task sequence execution engine failed executing the action (Internet Explorer 10) in the group (Microsoft) with the error code 2147516435
Action output: all",PKG_PackageID="01400172"'
Verified policy is compiled in 'root\ccm\policy\machine' namespace
content location count = 1
Invoking Execution Manager to install software
FALSE, HRESULT=80008013 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\installsoftware.cpp,282)
0, HRESULT=80008013 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\installsoftware.cpp,746)
Entering ReleaseSource() for C:\_SMSTaskSequence\Packages\01400172
reference count 1 for the source C:\_SMSTaskSequence\Packages\01400172 before releasing
Delete source directory C:\_SMSTaskSequence\Packages\01400172
Released the resolved source C:\_SMSTaskSequence\Packages\01400172
pInstall->Install(sPackageID, sProgramName), HRESULT=80008013 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\main.cpp,374)
Failed to invoke Execution Manager to Install Software for PackageID='01400172' ProgramID='Install' AdvertID='0142043D' hr=0x80008013
InstallSoftware failed, hr=0x80008013
Install Software failed, hr=0x80008013.

 

Thanks.

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anyweb Proficient

anyweb

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the 0x80008013 error is a return result failing to detect that the dependency was installed.

 

E_FAIL_DEPENDENCY_NOT_RUN 0x80008013

http://technet.microsoft.com/en-us/library/bb632794.aspx

 

what log are you generating when installing IE10 ? review it to see what dependancy you are missing...

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jpaczynski Newbie

jpaczynski

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Hi,

 

Sorry for delay but been busy. Below is my partial log from c:\windows\system32\ccm\logs\smsts-date.log file. Is this correct file?

 

<![LOG[
Parsing step node: Internet Explorer 10]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:558">
<![LOG[Description: ]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:562">
<![LOG[ContinueOnError: true]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:566">
<![LOG[successCodeList: 0]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:574">
<![LOG[(__hrMethodRetVal == ((HRESULT)0L)) || (bFailIfMissing == false), HRESULT=80070002 (e:\nts_sms_fre\SMS\common\inc\ccmxml.h,566)]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="0" thread="2712" file="ccmxml.h:566">
<![LOG[No condition is associated with the step.]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:776">
<![LOG[Disable: ]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:583">
<![LOG[start in dir: ]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:591">
<![LOG[Run in attribute: FullOS]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:595">
<![LOG[Timeout: ]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:599">
<![LOG[DefaultVarlist found]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:683">
<![LOG[Variable name: _SMSSWDProgramName]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:724">
<![LOG[Action command line: smsswd.exe /pkg:01400189 /install /basevar: /continueOnError:]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:626">
<![LOG[Adding instruction at 258]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:628">
<![LOG[Processed all elements]LOG]!><time="18:42:51.871+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:433">
<![LOG[Adding end group instruction at 259]LOG]!><time="18:42:51.887+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:502">
<![LOG[The next instruction after group will be at 260]LOG]!><time="18:42:51.887+-60" date="06-19-2014" component="TSManager" context="" type="1" thread="2712" file="tsxml.cpp:508">
Error message from TS is:
The task sequence execution engine failed executing the action (Internet Explorer 10) in the group (Updates) with the error code 2148077575
Action output: Name, pszUserPassword), HRESULT=80091007 (e:\nts_sms_fre\sms\framework\tscore\resolvesource.cpp,3130)
ResolveSource(pszSource, sSourceDirectory, dwFlags, 0, 0, 0), HRESULT=80091007 (e:\nts_sms_fre\sms\framework\tscore\resolvesource.cpp,3031)
TS::Utility::ResolveSource(pszPkgID, sContentLoc), HRESULT=80091007 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\installsoftware.cpp,144)
GetContentLocation(pszPkgID, m_bPkgContainSrcFiles, sContentLocation), HRESULT=80091007 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\installsoftware.cpp,704)
Entering ReleaseSource() for C:\_SMSTaskSequence\Packages\01400189
The user tries to release a source directory C:\_SMSTaskSequence\Packages\01400189 that is either already released or we have not connected to it
pInstall->Install(sPackageID, sProgramName), HRESULT=80091007 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\main.cpp,374)
Failed to resolve the source for SMS PKGID=01400189, hr=0x80091007
Install Software failed, hr=0x80091007. The operating system reported error 2148077575: The hash value is not correct.

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jpaczynski Newbie

jpaczynski

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Make sure you have all prerequisites for IE10 installed before you launch the setup.

 

http://support.microsoft.com/kb/2818833/en-us

 

Check out the KB's listed here.

Hi Peter33,

 

All prerequisites are installed and still failing. I have set up to restart TS after pre installation and then install IE10 but still nothing.

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