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The Last Remnant

all clients are installed except one

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hi there

we have here 500 users , 499 clients were installed succesfully a special thanks for anyweb :) , but te problem is with one only

the guy is using windows 7 , he is joined to the domain ,the client is installed succesfully and the icons are showing in control panel , the logs is showing a healthy client but in the console its showing not approved

 

now i noticed another computer was approved and now its showing N/A how to solve this as well , do i need to do a reinstall ?

 

thanks in advance

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