Clients not connecting back to domain for updates?

[MPH_AHCCS]

First let me apologize I am very new to SCCM and have been given an environment in which 3 other people have had their hands into and it still is not doing what the school needs it to do. First I was given a lap top to get the image from it and put into SCCM 2012 for a deployment, I successfully did that. I then created my driver packages uploaded them to SCCM I setup my image task and deployed it to several different types of laptops. The CIO was very pleased but he informed me that they needed to be joined to the domain and these were all just workgroup laptops. About four hrs. later I worked through the process of getting the task package updated with the join to the domain process and it worked. Now for my headache, I take the laptop off the domain and onto another internet circuit and it does not connect back to SCCM for the updates or anything else I have distributed and published? Could someone provide me with some assistance with this? Thanks Morris

[wilbywilson]

Morris,

 

What you are seeing is "normal" behavior. Unless your SCCM Primary/Management Point server is publicly accessible (with all of the necessary firewall ports open), then your client machines will not be able to access it from outside the network.

 

If you need to be able to manage machines over the internet, then you're going to need to install and configure an Internet Management Point, likely located in a publicly accessible Datacenter/DMZ.

 

Please read this post for more info, but what you are trying to accomplish requires additional set up, and unfortunately it's not that simple:

 

http://www.systemcenterdudes.com/internet-based-client-management/

[MPH_AHCCS]

Thanks very much I am going through the post now to see if this can be done before the major deployment!