Black screen after image deployment on Dell D400

[jgl75]

Hello guys,

 

I suspect that the problem is related to the way WinPE format the hard disk so I used the workaround shown here : http://myitforum.com/cs2/blogs/smslist/arc...fgi87fdgfd.aspx

 

but without success...

 

It seems that all data are there, I can't seem to find any error message in the smsts.log annexed.

 

The pc i'm trying to stage is a Dell Latitude D400 and the image was built on a VM hosted on a ESXi 3.5 update 4 host.

The OS is WinXP SP3.

 

Thanks in advance for your help.

 

Jean

smsts.log

[anyweb]

what drivers are you pointing to in your task sequence as i have a d400 right here that i've deployed xpsp3 to and it works 100% everytime

[jgl75]

what drivers are you pointing to in your task sequence as i have a d400 right here that i've deployed xpsp3 to and it works 100% everytime

 

I've downloaded all the latest drivers from the Dell's site.

Which one are you using ?

Did you have to use the compatibility mode for the bios ?

 

Thanks in advance.

 

PS : I'm never warned of a response to the topics I subscribed altough my email options are setup and my email address is correct...

Is there something special to do ?

[anyweb]

no i didnt, i'll check my lab server later to see what i did use, but the main difference i did was to create the image on the d400 in the first place using build and capture

 

can you do a test bac ?

[jgl75]

Isn't it the goal to build one image and to make it work with all pc types ?

That's what I do using Altiris Deployment Suite.

 

Anyway, I tried to do a test bac it didn't work.

It stopped in the middle of the task sequence with an installed win xp but i was unable to log in to the new installation.

I tried all the password I could think of without success (azerty, qwerty declinaison of my password, blank password,...)

[jgl75]

When importing drivers, what I did was download everything in a folder (putting each driver in a subfolder) and I imported each driver separetly taking all drivers that was good for WinXP and Win2003.

All imported drivers were added to a single D400 drivers package.

 

Is it the way to do it ? or do you only import the drivers really used by the system you want to install ?

 

I also added all storage and network drivers found to the boot.wim images.

 

Thanks in advance.

[jgl75]

So, the weekend is there again and I took some time to solve my issues.

 

I've deleted all drivers from my lab and reimported everything using a category for each computer type and a folder for each driver type.

 

I've redone a bac and now everything is working as expected !

 

Thanks for the help !

 

Jean

 

PS : Congratulations on the new forum, it looks great !

[anyweb]

ah great stuff, it must have been a bad driver somewhere, glad it's working now