bcsdtech Posted September 15, 2014 Report post Posted September 15, 2014 Hi, We seem to be having some trouble with hardware inventory. I first noticed it because we've upgraded some clients from Windows 7 -> windows 8 and the builtin Device Collections arent upgrading properly. The computers we updated to windows 8.1 are still in the Windows 7 group. Any brand new laptop will image and inventory correctly.. but existing ones that get upgraded seem to not change. I looked at one computer and the last HW inventory was 3/21/14 (even though the client says it runs every 7 days) I manually executed the scan and it says it sent and recieved on both client and server logs, but still the date doesnt change. Any help appreciated. Thanks Quote Share this post Link to post Share on other sites More sharing options...
bcsdtech Posted September 15, 2014 Report post Posted September 15, 2014 Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted September 16, 2014 Report post Posted September 16, 2014 Read this blog post, where does inventory stop working? http://be.enhansoft.com/post/2013/07/25/Troubleshooting-Inventory-Flow.aspx Quote Share this post Link to post Share on other sites More sharing options...