vikrammidha Posted September 17, 2014 Report post Posted September 17, 2014 I am getting a message as "Not refreshing update presence state as error CI Info status received" when installing patches using Software Center. below is a snippet from Updatesdeployment.log ................................................................................................................................................................................................................................................................................................. Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_5C2C7B9A-CCFC-436C-8EAB-8BB1CC0D9CA5/SUM_79270a15-031c-4c07-81a7-b1dcc0eea6d9", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent Not refreshing update presence state as error CI Info status received UpdatesDeploymentAgent Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_5C2C7B9A-CCFC-436C-8EAB-8BB1CC0D9CA5/SUM_79270a15-031c-4c07-81a7-b1dcc0eea6d9", actionType 11l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent CUpdatesJob({A811BD6B-4CFE-4398-BD2A-8F430649F9EF}): Delete job from WMI UpdatesDeploymentAgent IsRebootSetForScheduledUpdate - Scheduled update Site_5C2C7B9A-CCFC-436C-8EAB-8BB1CC0D9CA5/SUM_040f13b3-dce2-44cb-9673-5f2b00bab0f5 - Job options = 0 RebootImmediately = False UpdatesDeploymentAgent IsRebootSetForScheduledUpdate - Scheduled update Site_5C2C7B9A-CCFC-436C-8EAB-8BB1CC0D9CA5/SUM_e24d2431-1b85-495e-8b75-c339cdfc919b - Job options = 0 RebootImmediately = False UpdatesDeploymentAgent IsRebootSetForScheduledUpdate - Scheduled update Site_5C2C7B9A-CCFC-436C-8EAB-8BB1CC0D9CA5/SUM_6f0b3990-56cc-4bc0-87bb-c54d7fafaac8 - Job options = 0 RebootImmediately = False UpdatesDeploymentAgent IsRebootSetForScheduledUpdate - Scheduled update Site_5C2C7B9A-CCFC-436C-8EAB-8BB1CC0D9CA5/SUM_bbb2c1d5-4809-48ad-b569-bd9ea6617fa4 - Job options = 0 RebootImmediately = False UpdatesDeploymentAgent No installations in pipeline, notify reboot. UpdatesDeploymentAgent 9/15/2014 3:42:48 PM 6248 (0x1868)Notify reboot UpdatesDeploymentAgent EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 79 UpdatesDeploymentAgent ................................................................................................................................................................................................................................................................................................. Below are the error messages in WindowsUpdate.log ................................................................................................................................................................................................................................................................................................ 2014-09-17 12:32:45:154 6372 ce0 Handler CBS package identity: Package_for_KB2966825~31bf3856ad364e35~amd64~~6.2.1.4 2014-09-17 12:32:45:163 6372 ce0 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\be5ae942269a9467c89b7ef1fa4ed938\windows8-rt-kb2966825-x64.cab, workingdir=C: \Windows\SoftwareDistribution\Download\be5ae942269a9467c89b7ef1fa4ed938\inst 2014-09-17 12:42:44:413 6372 20d0 Handler CUHCbsHandler::Cancel called with fReleaseThreadNow=0 2014-09-17 12:43:20:571 6372 17b4 Handler FATAL: CBS called Error with 0x800f0821, 2014-09-17 12:43:36:642 6372 ce0 Handler FATAL: Completed install of CBS update with type=2, requiresReboot=0, installerError=0, hr=0x80242008 2014-09-17 12:43:37:686 6372 ce0 Handler ::::::::: 2014-09-17 12:43:37:686 6372 ce0 Handler :: END :: Handler: CBS Install 2014-09-17 12:43:37:686 6372 ce0 Handler ::::::::::::: 2014-09-17 12:43:37:746 872 df0 Agent * WARNING: Exit code = 0x8024000B 2014-09-17 12:43:37:747 872 df0 Agent ********* 2014-09-17 12:43:37:747 872 df0 Agent ** END ** Agent: Installing updates [CallerId = CcmExec] 2014-09-17 12:43:37:747 872 df0 Agent ************* 2014-09-17 12:43:37:747 872 df0 Agent WARNING: WU client failed installing updates with error 0x8024000b 2014-09-17 12:43:37:747 3164 dd4 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = CcmExec] 2014-09-17 12:43:37:747 3164 dd4 COMAPI - Install call aborted 2014-09-17 12:43:37:748 3164 dd4 COMAPI - Reboot required = No 2014-09-17 12:43:37:748 3164 dd4 COMAPI - WARNING: Exit code = 0x80240FFF; Call error code = 0x8024000B 2014-09-17 12:43:37:748 3164 dd4 COMAPI --------- 2014-09-17 12:43:37:748 3164 dd4 COMAPI -- END -- COMAPI: Install [ClientId = CcmExec] ................................................................................................................................................................................................................................................................................................. When I try to install the patch manually directly on the machine, it works but not via SCCM, the issue is on Windows 2012 Server Standard. There are 3+ servers they fail 2-3 patches but install rest of them. Few patches are common but few are not. Quote Share this post Link to post Share on other sites More sharing options...
vikrammidha Posted September 19, 2014 Report post Posted September 19, 2014 Please assist! Quote Share this post Link to post Share on other sites More sharing options...