Kevin79 Posted January 14, 2015 Report post Posted January 14, 2015 I posted this in the Software Update Point forum but haven't gotten any replies so I'm going to post it here... I want to deploy IE10 to the computers in my domain. I'm using SCCM/SUP to push out updates to my computers. I approved IE10 (both 32bit and 64bit) and 75% of the computers that need the update are showing up as not needing it. Why is this? When looking at a report (Software Updates - A Compliance > Compliance 6 - Specific software update states (secondary)) I get this: State Count of Computers % of Total Update is not required 1343 73.27% Update is installed 293 15.98% Update is required 125 6.82% Detection state unknown 72 3.93% Total 1833 100.00% If I look in the Deployment status in the SCCM Console (Monitoring > Deployments) and look at a specific computer, it says the computer is compliant even though I know it still has IE9 on it. If I look at the computer that it says is compliant but still has IE9 in the SCCM Console (Assets and Compliances) it says Internet Explorer 10 for Windows 7 for x64-based Systems is deployed to it. How do I get this working? Quote Share this post Link to post Share on other sites More sharing options...
acaskie Posted January 15, 2015 Report post Posted January 15, 2015 Check HKLM\Software\Microsoft\Internet Explorer\svcVersion on one of the affected computers. It may have been set higher than the actual IE version to trick something that needs a higher IE version into installing or running. If it starts with 10. or 11. you might have to set it back to 9. to make it uncompliant so that the update will work. Quote Share this post Link to post Share on other sites More sharing options...
Kevin79 Posted January 15, 2015 Report post Posted January 15, 2015 That doesn't seem to be it. It say 9.0.8112.16421 Quote Share this post Link to post Share on other sites More sharing options...
Peter33 Posted January 15, 2015 Report post Posted January 15, 2015 Do you have all prerequisites for IE installed on these clients? KB2670838 ? Quote Share this post Link to post Share on other sites More sharing options...
Kevin79 Posted January 22, 2015 Report post Posted January 22, 2015 I thought that might be it but even after I manually installed that update, the SCCM server still shows that the update isn't required. Quote Share this post Link to post Share on other sites More sharing options...
Peter33 Posted January 23, 2015 Report post Posted January 23, 2015 Did you use the MS Toolkit to block the IE10 Installation before? HKLM\SOFTWARE\Microsoft\Internet Explorer\Setup\10.0 DoNotAllowIE10 Quote Share this post Link to post Share on other sites More sharing options...
Kevin79 Posted January 23, 2015 Report post Posted January 23, 2015 Nope. I never used the toolkit to block installation. Quote Share this post Link to post Share on other sites More sharing options...
Kevin79 Posted January 26, 2015 Report post Posted January 26, 2015 If I block IE11 using the toolkit and manually check for updates from Microsoft, IE10 is an available update. The computer knows it needs it and it isn't blocked... Quote Share this post Link to post Share on other sites More sharing options...
Kevin79 Posted January 30, 2015 Report post Posted January 30, 2015 I finally got it working. Microsoft doesn't list it but KB2834140 seems to be a requirement. Quote Share this post Link to post Share on other sites More sharing options...
Peter33 Posted January 30, 2015 Report post Posted January 30, 2015 Well, actually they do list it http://support.microsoft.com/kb/2847882/en-us#Listof prerequisite updates Anyways, great that you figured it out. Quote Share this post Link to post Share on other sites More sharing options...
