Adding to the Tasks menu for incidents.

[aevans1987]

So, we are using SCSM in our environment for our helpdesk tickets but we are looking to see if there is a way to add the ability to add Affected Services (Add) button

 

 

To the task list on the Incident Management:

 

 

I am reasonably sure there is a way to do this but I dont know how it would be done. I know it won't be a button like in the incident view, but that is fine.

 

Hope someone can help with this.

[AdinE]

If you want to add an item to the Task list, then check out this TechNet article that walks you through that process: http://blogs.technet.com/b/servicemanager/archive/2010/12/22/tasks-part-2-custom-console-tasks-for-create-edit-delete.aspx