problems with one update

[nov1ce]

Hello,

 

SCCM 2012 R2

 

For many days, I get the following error from the SMS_DISTRIBUTION_MANAGER:

The source directory "\\SRV-SCCM\sccm\Win XP Critical\094b52b7-9deb-4dda-bd7a-84fb03387037" for package "PKG00030" does not exist. The operating system reported error 2: The system cannot find the file specified. 

Solution: Make sure you have specified a valid package source directory on the Data Source tab in the Package Properties dialog box in the Configuration Manager Console. If you specify a local path, it must be a local path on the site server. If you specify a path on a network drive, verify that the path exists and that the path is typed correctly. 

Retry Interval is 30 minutes, number of retries left is 26.

Distribution Manager failed to process package "Win XP Critical" (package ID = PKG00030).

Possible cause: Distribution Manager does not have access to either the package source directory or the distribution point.
Solution: Verify that distribution manager can access the package source directory/distribution point.

Possible cause: The package source directory contains files with long file names and the total length of the path exceeds the maximum length supported by the operating system.
Solution: Reduce the number of folders defined for the package, shorten the filename, or consider bundling the files using a compression utility.

Possible cause: There is not enough disk space available on the site server computer or the distribution point.
Solution: Verify that there is enough free disk space available on the site server computer and on the distribution point.

Possible cause: The package source directory contains files that might be in use by an active process.
Solution: Close any processes that maybe using files in the source directory.  If this failure persists, create an alternate copy of the source directory and update the package source to point to it.

I double-checked permissions and re-downloaded it but it doesn't seem to help. Other updates are fine, it's the only one causing the error.

 

Any hints would be greatly appreciated.

 

[NickPilon]

This is because Win XP is no more supported by Microsoft. Just kidding.

 

What is the source folder of other software update package? Win XP critical is configured the same way as other packages?

[nov1ce]

Thank you Nick. The source folder is \\SRV-SCCM\sccm\Win XP Critical\ and I can access it. Other software update packages are under \\SRV-SCCM\sccm\ as well -- no issues there. Are there any logs I can check? It seems it only happens with one particular update for Windows XP.