Software update reporting Issue

[geoffp]

Hi All

 

I am having an issue with some SCCM client reporting as fully compliant but when I check the specific computer compliance report there are no update showing as either installed or required. I have removed and reinstalled the client, ran software update scan, software update deployment and ran a vbscript to run a full compliance report. I have check both the updatesdeployment & scanagent logs and neither are showing any errors. Below is an image of what I am seeing.

 

Thanks

[GarthMJ]

#1, I never recommend access the report via the console, there is just too much over head and too many problems.

#2, have you reviewed the client side logs to ensure that the client is actually reporting data to CM12? 99% of the time when they display no data, it is because a GPO is blocking the client from using the CM12 SUP.

[geoffp]

Hi

Just a quick update it looks like the issue was solved by running a clean up of the Software update groups after the clean up was ran all the clients started reporting as normal. I used the following SCCM console extension to do the clean up of the software update groups.

http://www.scconfigmgr.com/2015/03/15/clean-software-update-groups-console-extension-for-configmgr-2012/

This issue looks to be caused by to many update being applied and causing a memory leak in windows 7 x86 below is a post i found on technet about this issue

https://social.technet.microsoft.com/Forums/en-US/cf8fbe28-714d-49d3-b2ce-5cc5f6f79c63/some-clients-not-updating-reporting-compliant-hr8007000e-error-in-windowsupdatelog?forum=configmanagersecurity

Thanks