USMT Failing at 'Release User Data' for OSD

[bowlen]

Hi Guys,

 

I'm using SCCM 2012 SP1 to re-deploy an OS to a computer, and wanting to capture use details with USMT. I'm getting an error message saying the following;

 

<![LOG[Failed to run the action: Capture User Files and Settings.

The printer is out of paper. (Error: 8007001C; Source: Windows)

I've had a look at Scanstate.log and found the following;

2015-11-12 16:15:58, Info [0x000000] SCANSTATE.EXE Version 6.2.9200.16384[gle=0x000000b7]

2015-11-12 16:15:58, Info [0x000000] USMT Started at 2015/11/12:16:15:58.743

2015-11-12 16:15:58, Info [0x000000] Command line: C:\_SMSTaskSequence\Packages\CBT00006\scanstate.exe \\ATLABSCCM01.atlab.local\SMPSTOREC_3D4E8C75$\828F89A4EC9E1127F6AA1743E088B5EC19149E5CAB34C9252C2BA8CE1D5B9632 /o /localonly /encrypt /keyfile:**** /efs:copyraw /c /l:C:\Windows\CCM\Logs\SMSTSLog\scanstate.log /progress:C:\Windows\CCM\Logs\SMSTSLog\scanstateprogress.log /i:C:\_SMSTaskSequence\Packages\CBT00006\amd64\migdocs.xml /i:C:\_SMSTaskSequence\Packages\CBT00006\amd64\migapp.xml

2015-11-12 16:15:58, Error [0x000000] Script file is not present: 'C:\_SMSTaskSequence\Packages\CBT00006\amd64\migdocs.xml'[gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] Failed.[gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] An error occurred processing the command line.

Unable to find a script file specified by /i[gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] USMT Completed at 2015/11/12:16:15:58.753[gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] ----------------------------------- USMT ERROR SUMMARY -----------------------------------[gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] * USMT error code 28: [gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] | An error occurred processing the command line.[gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] | Unable to find a script file specified by /i[gle=0x00000006]

2015-11-12 16:15:58, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] SCANSTATE.EXE Version 6.2.9200.16384[gle=0x000000b7]

2015-11-12 16:18:26, Info [0x000000] USMT Started at 2015/11/12:16:18:26.768

2015-11-12 16:18:26, Info [0x000000] Command line: C:\_SMSTaskSequence\Packages\CBT00006\scanstate.exe \\ATLABSCCM01.atlab.local\SMPSTOREC_3D4E8C75$\828F89A4EC9E1127F6AA1743E088B5EC19149E5CAB34C9252C2BA8CE1D5B9632 /o /localonly /encrypt /keyfile:**** /efs:copyraw /c /l:C:\Windows\CCM\Logs\SMSTSLog\scanstate.log /progress:C:\Windows\CCM\Logs\SMSTSLog\scanstateprogress.log /i:C:\_SMSTaskSequence\Packages\CBT00006\amd64\migdocs.xml /i:C:\_SMSTaskSequence\Packages\CBT00006\amd64\migapp.xml

2015-11-12 16:18:26, Error [0x000000] Script file is not present: 'C:\_SMSTaskSequence\Packages\CBT00006\amd64\migdocs.xml'[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] Failed.[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] An error occurred processing the command line.

Unable to find a script file specified by /i[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] USMT Completed at 2015/11/12:16:18:26.772[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] ----------------------------------- USMT ERROR SUMMARY -----------------------------------[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] * USMT error code 28: [gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] | An error occurred processing the command line.[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] | Unable to find a script file specified by /i[gle=0x00000006]

2015-11-12 16:18:26, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] SCANSTATE.EXE Version 6.2.9200.16384[gle=0x000000b7]

2015-11-12 16:25:20, Info [0x000000] USMT Started at 2015/11/12:16:25:20.588

2015-11-12 16:25:20, Info [0x000000] Command line: C:\_SMSTaskSequence\Packages\CBT00006\scanstate.exe \\ATLABSCCM01.atlab.local\SMPSTOREC_3D4E8C75$\828F89A4EC9E1127F6AA1743E088B5EC19149E5CAB34C9252C2BA8CE1D5B9632 /o /localonly /encrypt /keyfile:**** /efs:copyraw /c /l:C:\Windows\CCM\Logs\SMSTSLog\scanstate.log /progress:C:\Windows\CCM\Logs\SMSTSLog\scanstateprogress.log /i:C:\_SMSTaskSequence\Packages\CBT00006\amd64\migdocs.xml /i:C:\_SMSTaskSequence\Packages\CBT00006\amd64\migapp.xml

2015-11-12 16:25:20, Error [0x000000] Script file is not present: 'C:\_SMSTaskSequence\Packages\CBT00006\amd64\migdocs.xml'[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] Failed.[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] An error occurred processing the command line.

Unable to find a script file specified by /i[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] USMT Completed at 2015/11/12:16:25:20.599[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] ----------------------------------- USMT ERROR SUMMARY -----------------------------------[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] * USMT error code 28: [gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] | An error occurred processing the command line.[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] | Unable to find a script file specified by /i[gle=0x00000006]

2015-11-12 16:25:20, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] SCANSTATE.EXE Version 6.2.9200.16384[gle=0x000000b7]

2015-11-12 17:01:37, Info [0x000000] USMT Started at 2015/11/12:17:01:37.205

2015-11-12 17:01:37, Info [0x000000] Command line: C:\_SMSTaskSequence\Packages\CBT00006\scanstate.exe \\ATLABSCCM01.atlab.local\SMPSTOREC_3D4E8C75$\828F89A4EC9E1127F6AA1743E088B5EC19149E5CAB34C9252C2BA8CE1D5B9632 /o /localonly /encrypt /keyfile:**** /efs:copyraw /c /l:C:\Windows\CCM\Logs\SMSTSLog\scanstate.log /progress:C:\Windows\CCM\Logs\SMSTSLog\scanstateprogress.log /i:C:\_SMSTaskSequence\Packages\CBT00006\amd64\migdocs.xml /i:C:\_SMSTaskSequence\Packages\CBT00006\amd64\migapp.xml

2015-11-12 17:01:37, Error [0x000000] Script file is not present: 'C:\_SMSTaskSequence\Packages\CBT00006\amd64\migdocs.xml'[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] Failed.[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] An error occurred processing the command line.

Unable to find a script file specified by /i[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] USMT Completed at 2015/11/12:17:01:37.212[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] ----------------------------------- USMT ERROR SUMMARY -----------------------------------[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] * USMT error code 28: [gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] | An error occurred processing the command line.[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] | Unable to find a script file specified by /i[gle=0x00000006]

2015-11-12 17:01:37, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

I've had a look at my USMT folder, and I can see the migdocs.xml file, so I'm not too sure what to do about this. I ran a search on my SCCM server for CBT00006 which I found here (C:\SMSPKGC$\CBT00006) and I can see the .xml file as well.

 

[WilliamBracken]

Hey there, is your xml in the amd64 sub folder of your usmt package?

[bowlen]

I just had a look in the C:\SMSPKGC$\CBT00006 folder, and found that amd64 folder wasn't there.

I copied it there and ran OSD again, and this time it didn't error out. But USMT didn't actually work. The machine has been re-deployed with a new OS (still Windows 7), but the profiles haven't loaded.

I will create a new thread for that issue.