advertisment of application problems

[jeaostro]

Hello

 

Get a little big problem here :

 

We Pushed out Adobe reader to users(setup.exe file with parameters) and this works well. If the user is running Adobe the application shuts down, and installs the new version of Adobe.

But for Winzip(.msi) and Clue(.msi) the following occurs:

 

Clue = If the users is running clue the installation fails, and the advertisement doesn't try to run again, even if i set it up with "if failed, run again"

Clue = If the users is not running clue the installation(update) is successful.

 

Winzip= When updating from 12 to the newest version msiexec crashes and the dialog with "send error rapport" comes up.

 

Is there some kind of msi parameter so that the application will shut down before the update starts???

 

Thanks for the response.

 

Best regards.

Jean André

[wmmayms]

Hello

 

Get a little big problem here :

 

We Pushed out Adobe reader to users(setup.exe file with parameters) and this works well. If the user is running Adobe the application shuts down, and installs the new version of Adobe.

But for Winzip(.msi) and Clue(.msi) the following occurs:

 

Clue = If the users is running clue the installation fails, and the advertisement doesn't try to run again, even if i set it up with "if failed, run again"

Clue = If the users is not running clue the installation(update) is successful.

 

Winzip= When updating from 12 to the newest version msiexec crashes and the dialog with "send error rapport" comes up.

 

Is there some kind of msi parameter so that the application will shut down before the update starts???

 

Thanks for the response.

 

Best regards.

Jean André

 

If you wan´t to enable these options you will have to setup a reoccuring mandatory schedule.

 

 

When performing upgrades i would recommend you to either run an uninstall of the old program first, or a script that kills the process of the old program.

This can be setup on this tab (properties of the install program):

[jeaostro]

Of course, didn't think of the "run another program first". I will make a .bat file that kills the clue.exe process first Thanks a lot

 

Program Run behavior: "rerun if installation fails", shouldn't that one rerun the installation if it reports "failed" to sccm?

[wmmayms]

Program Run behavior: "rerun if installation fails", shouldn't that one rerun the installation if it reports "failed" to sccm?

 

Only if you have a reoccuring schedule. Else you will have to rerun manually or install manually

 

Here is some ms info on this topic:

http://technet.microsoft.com/en-us/library/bb680997.aspx

 

cheers

[jeaostro]

almost now

I'm trying the following:

 

The Clue Package has 2 applications, One for the clue installation, and one for the Kill Clue.

Kill clue is as follows:cmd.exe /c TASKKILL /F /IM clue.exe

Added that Kill clue runs before clue installation.

 

If clue is running it is stopped and then the clue installation starts.

But if clue is not running, cmd returns a error to sccm, and then sccm tries to run "kill clue" over and over again(kill clue return failed because the program wasn't running ).

It never gets to the install clue on computers where clue isn't running.