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Broken link between Windows 7 SCCM clients and MP. Application portal fails to install applications
Asked by
simiyuj
Asked by
simiyuj
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I have an issue on my SCCM 2012 SP1 server managing 2000+ clients. Apparently most of the Windows 7 client machine status suddenly changed status to inactive and when I deploy applications they cannot be reached as they appear as Unknown. Similarly I cannot install any application from the client on the self service portal and I get the error “cannot install or request software. The security information for this application could not be verified”. The system and component status shows all is green OK. I have tried to remove and reinstall the MP role but there is no change. The MP health check reveals it is OK.
http://<Mysite server>/sms_mp/.sms_aut?mpcert
<?xml version=”1.0″?>
-<MPCertificate>
<Certificate>308202EDF2B705F8F168FCE4D9DE75780A353AFB960BB7295D836CF14FA6B2DC714 (summarized)
2</Certificate>
</MPCertificate>
http://<Mysite server>/sms_mp/.sms_aut?mplist
<?xml version=”1.0″?>
-<MPList>
-<MP FQDN=”<Mysite server>” Name=”<Mysite server>”>
<Version>7804</Version>
-<Capabilities SchemaVersion=”1.0″>
<Property Name=”SSLState” Value=”0″/>
</Capabilities>
</MP>
</MPList
A review at the Windows 7 clients logs reveals the following:
ClientLocation.LOG
———————-
Assigned MP changed from <SiteServer> to <SiteServer>. ClientLocation 5/17/2016 6:31:38 PM 4928 (0x1340)
Current AD forest name is <My domain>, domain name is <My domain> ClientLocation 5/18/2016 11:34:20 AM 456 (0x01C8)
Domain joined client is in Intranet ClientLocation 5/18/2016 11:34:20 AM 456 (0x01C8)
Rotating assigned management point, new management point [1] is: SiteServer (7804) with capabilities: <Capabilities SchemaVersion=”1.0″><Property
Name=”SSLState” Value=”0″/></Capabilities> ClientLocation 5/18/2016 11:34:20 AM 456 (0x01C8)
Assigned MP changed from <SiteServer> to <SiteServer>. ClientLocation 5/18/2016 11:34:20 AM 456 (0x01C8)
ClientIDManagerStartup.log
—————————
[RegTask] – Client is not registered. Sending registration request for GUID:6C3D7776-184C-48DD-A8BA-738BCF32644E … ClientIDManagerStartup
5/18/2016 12:20:21 PM 456 (0x01C8)
RegTask: Failed to send registration request message. Error: 0x87d00231 ClientIDManagerStartup 5/18/2016 12:20:21 PM 456 (0x01C8)
RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 5/18/2016 12:20:21 PM 456 (0x01C8)
[RegTask] – Sleeping for 960 seconds … ClientIDManagerStartup 5/18/2016 12:20:21 PM 456 (0x01C8)
CcmMessaging.log
——————
[CCMHTTP] ERROR: URL=http://SiteServer/ccm_system_windowsauth/request, Port=80, Options=224, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE
CcmMessaging 5/18/2016 12:20:21 PM 456 (0x01C8)
Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = “GUID:6C3D7776-184C-48DD-A8BA-738BCF32644E”;
DateTime = “20160518092021.705000+000”;
HostName = “SiteServer”;
HRESULT = “0x87d0027e”;
ProcessID = 4180;
StatusCode = 400;
ThreadID = 456;
};
CcmMessaging 5/18/2016 12:20:21 PM 456 (0x01C8)
Request to http://SiteServer/ccm_system_windowsauth/requestfailed with 400 CcmMessaging 5/18/2016 12:20:21 PM 456 (0x01C8)
Successfully sent location services HTTP failure message. CcmMessaging 5/18/2016 12:20:21 PM 456 (0x01C8)
Post to http://SiteServer/ccm_system_windowsauth/requestfailed with 0x87d00231. CcmMessaging 5/18/2016 12:20:21 PM 456 (0x01C8)
LocationServices.log
———————–
Name: ‘Siteserver’ HTTPS: ‘N’ ForestTrust: ‘N’ LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Retrieved lookup MP(s) from AD LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Default Management Points from AD: LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Name: ‘Siteserver’ HTTPS: ‘N’ ForestTrust: ‘N’ LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Persisting the default management points in WMI LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Current AD site of machine is NOFDATACENTER LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Failed to send management point list Location Request Message to Siteserver LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Persisted Default Management Point Locations locally LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Attempting to retrieve local MPs from the assigned MP LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Current AD site of machine is NOFDATACENTER LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Failed to send management point list Location Request Message to Siteserver LocationServices 5/18/2016 11:34:20 AM 456 (0x01C8)
Any ideas on how to resolve the issue will be highly appreciated.
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