Application catalog approval

[santosh.seth]

Question

Sign in to vote

0

Sign in to vote

We are using SCCM Current Branch.

 

ITSM Tool - BMC Remedy

 

Dont have - SCSM and Orchestrator

 

Is there any way of integrating Application catalog to Remedy? Currently Users are requesting Software via Remedy SRM.

 

If we use Application Catalog, the current system will be broken.

 

We dont want to tell the Users that for free apps they need to check Application Catalog and for Approval related apps they need to log a Remedy incident as the Application catalog will not send any email alert or raise a request in Remedy.

 

Please suggest.

[Peter van der Woude]

To my knowledge there is no integration on that level. Either use the Application Catalog for available software or use the BMC Remedy. Also, keep in mind that ConfigMgr CB introduced available apps in Software Center, which might be beneficial in your scenario.

[Apexes]

As far as i'm aware, no you cannot integrate.

 

You can set approval on applications in catalog however