tiendungitd Posted August 24, 2016 Report post Posted August 24, 2016 Hi everyone, Some PCs in my company failed to install SCCM client. There is a error in client.msi.log, tried to research but can not find a way to solve, please advice me how to solve it Thanks you. Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted August 24, 2016 Report post Posted August 24, 2016 It looks like that installed was successful, why do you think it failed? Quote Share this post Link to post Share on other sites More sharing options...
tiendungitd Posted August 25, 2016 Report post Posted August 25, 2016 yes, because I check in SCCM device, client activity fied still not active. Even in client, I did not see software center . I try to turn off antivirus, firewall, but no luck. In ccmsetup.log, I saw sccmsetup is exiting with return code 7, I guess there is a problem I attached full logs, please feel free to have a look. ccmsetup.log client.msi.log Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted August 25, 2016 Report post Posted August 25, 2016 The log show that the client was successfully installed. Check our boundaries. Quote Share this post Link to post Share on other sites More sharing options...
tiendungitd Posted August 29, 2016 Report post Posted August 29, 2016 I just found out that many PCs in our system has been inactive in SCCM, at least half of all computers. I tried to reinstall agent, check client log, but did not find any idea. Can you please advise me how to solve and what I need to check in boundary? Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted August 29, 2016 Report post Posted August 29, 2016 Again check your boundaries. What exactly have you configured for your boundaries? IP Ranges, IP Subnets, AD sites, etc.? On a PC what exactly is it IP address and subnet mask? Quote Share this post Link to post Share on other sites More sharing options...
YPCC Posted August 29, 2016 Report post Posted August 29, 2016 Not convinced ths is boundary related. I often find clients not in my boundary range but can still manage them (just not deploy content unless a fallback dp is used) Id consider reinstalling your management point. Quote Share this post Link to post Share on other sites More sharing options...
YPCC Posted August 29, 2016 Report post Posted August 29, 2016 Also you need to check client side logs on a working machine vs non working machine. Anything that stands out? Unfortunately at this stage without further info it could be anything at fault. One of the logs might allow you to narrow down the issue. Are the inactive clients sending a policy request to sccm? Can they connect to your sccm server via ports 80/443/10123/8530(8531 if https wsus)? What if you take a clean window image and install the agent, does it work? Considering some of your machines are working fine, there might something in common on the non-working machines. 2 Quote Share this post Link to post Share on other sites More sharing options...
