sprite Posted December 8, 2016 Report post Posted December 8, 2016 Hi everyone, Last week we enabled Remote Assistance from the Custom Client Device Settings and almost immediately helpdesk phones starting ringing with users saying they were kicked out of the RDP session. We are VMware shop which the users connect to their virtual machines using RDP from a Wyse terminal. When I looked at the users vm's the "allow remote desktop" was changed to "don't allow remote connections to this computer". This was changed when we enabled the Allow Remote Assistance on SCCM, which was why users lost connection to their virtual machine. Does anyone know why enabling this feature which force the computers to not allow remote connections? We now have most of our virtual desktops in the GPO to enable remote access but not sure if enabling remote assistance again on SCCM will override this setting. We are doing more testing today but wondering if anyone else encountered this problem before. Thank you Quote Share this post Link to post Share on other sites More sharing options...
