Windows 7 Upgrading IE 8 to IE 11 causes user service profile service failed

[clush]

Hello,

 

I have a issue when deploying my task sequences with our Windows 7 Enterprise x64 it has IE and we need to upgrade to IE 11.

 

The deployment was created by using IEAK 11.

 

After the task sequence is finished I go to the software center and run the upgrade to IE 11 which works fine. However when a new user tries to logon it get the error of "User Profile service fail to logon"

 

I did some digging and apparently it changes the permissions on the Default user profile in turn it cannot create a new user profile (domain account)

 

If an account was logged on before the upgrade there are no issues.

 

Here are some questions:

 

1. Is there a way to alter the current windows 7 enterprise .wim to include IE 11?

 

2. Does MS already have a new version of Win 7 Enterprise with IE 11?

 

3. If no to the above. Are there any suggestions to how I may accomplish upgrading IE 8 to IE 11 another way?

 

4. If not is there a way to fix this issue with a script or some alternate way?

 

Thank you,

 

Craig

[javillarreal]

The issue is caused because after the installation the following files gets left behind with improper permissions for the default profile. Navigate to "c:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM" and delete the file "esqmdata_setup0.sqm". You will need to allow viewing of hidden files and protected OS files. you can script the removal of this file from all that have it.

[neozone]

To add to javillarreal's answer. If you do a script use a wildcard (*.sqm). I've found that esqmdata_setup0.sqm is one of a number of sqm files that can be generated in that location.

[clush]

Hi,

 

Thanks,

 

I will try that and see if that works. Do you have any suggestions how to deploy this within a task sequence so I don't have to do this everytime I update IE 8 to IE 11.

 

Thank you,

[javillarreal]

You could just add another step in the task sequence that deletes *.sqm from that location after the install.

[clush]

Hi,

 

Yes I am trying to do it using a command but it does not run. Please see my attached pic and see if there is anything in the command link or anything else I am missing. I did try to run it on a local machine in the cmd prompt and it was successful.

 

I am thinking I am missing some here in sccm.