Unable to reinstall client on DP

[khawkins]

Hi all,

 

I am having an issue with a DP, it was reporting as inactive in SCCM and because of this was not receiving software updates for the last couple of months. I tried to uninstall and reinstall the client on the inactive DP hoping it would fix the issue. However after uninstalling it I am unable to reinstall the client. The ccmsetup folder is created, but the client fails to install straight away.

 

I get this repeating error;

<![LOG[Checking the URL 'HTTPS://********:443/CCM_Client/ccmsetup.cab']LOG]!><time="14:59:23.634+00" date="01-06-2017" component="ccmsetup" context="" type="1" thread="1288" file="ccmsetup.cpp:10157">

<![LOG[PROPFIND 'HTTPS://********:443/CCM_Client']LOG]!><time="14:59:23.634+00" date="01-06-2017" component="ccmsetup" context="" type="1" thread="1288" file="httphelper.cpp:807">

<![LOG[Failed to correctly receive a WEBDAV HTTPS request.. (StatusCode at WinHttpQueryHeaders: 403)]LOG]!><time="14:59:24.041+00" date="01-06-2017" component="ccmsetup" context="" type="3" thread="1288" file="httphelper.cpp:1370">

<![LOG[Failed to check url HTTPS://********:443/CCM_Client/ccmsetup.cab. Error 0x80004005]LOG]!><time="14:59:24.041+00" date="01-06-2017" component="ccmsetup" context="" type="3" thread="1288" file="httphelper.cpp:1597">

<![LOG[Accessing the URL 'HTTPS://********:443/CCM_Client/ccmsetup.cab' failed with 80004005]LOG]!><time="14:59:24.041+00" date="01-06-2017" component="ccmsetup" context="" type="2" thread="1288" file="ccmsetup.cpp:10195">

<![LOG[Checking the URL 'HTTPS://********:443/CCM_Client/ccmsetup.cab']LOG]!><time="14:59:24.041+00" date="01-06-2017" component="ccmsetup" context="" type="1" thread="1288" file="ccmsetup.cpp:10157">

<![LOG[PROPFIND 'HTTPS://********:443/CCM_Client']LOG]!><time="14:59:24.041+00" date="01-06-2017" component="ccmsetup" context="" type="1" thread="1288" file="httphelper.cpp:807">

<![LOG[Failed to correctly receive a WEBDAV HTTPS request.. (StatusCode at WinHttpQueryHeaders: 403)]LOG]!><time="14:59:24.291+00" date="01-06-2017" component="ccmsetup" context="" type="3" thread="1288" file="httphelper.cpp:1370">

<![LOG[Failed to check url HTTPS://********:443/CCM_Client/ccmsetup.cab. Error 0x80004005]LOG]!><time="14:59:24.291+00" date="01-06-2017" component="ccmsetup" context="" type="3" thread="1288" file="httphelper.cpp:1597">

<![LOG[Accessing the URL 'HTTPS://********:443/CCM_Client/ccmsetup.cab' failed with 80004005]LOG]!><time="14:59:24.291+00" date="01-06-2017" component="ccmsetup" context="" type="2" thread="1288" file="ccmsetup.cpp:10195">

<![LOG[Checking the URL 'HTTPS://********:443/CCM_Client/ccmsetup.cab']LOG]!><time="14:59:24.291+00" date="01-06-2017" component="ccmsetup" context="" type="1" thread="1288" file="ccmsetup.cpp:10157">

<![LOG[PROPFIND 'HTTPS://********:443/CCM_Client']LOG]!><time="14:59:24.291+00" date="01-06-2017" component="ccmsetup" context="" type="1" thread="1288" file="httphelper.cpp:807">

<![LOG[Failed to correctly receive a WEBDAV HTTPS request.. (StatusCode at WinHttpQueryHeaders: 403)]LOG]!><time="14:59:24.525+00" date="01-06-2017" component="ccmsetup" context="" type="3" thread="1288" file="httphelper.cpp:1370">

<![LOG[Failed to check url HTTPS://********:443/CCM_Client/ccmsetup.cab. Error 0x80004005]LOG]!><time="14:59:24.525+00" date="01-06-2017" component="ccmsetup" context="" type="3" thread="1288" file="httphelper.cpp:1597">

<![LOG[Accessing the URL 'HTTPS://********:443/CCM_Client/ccmsetup.cab' failed with 80004005]LOG]!><time="14:59:24.525+00" date="01-06-2017" component="ccmsetup" context="" type="2" thread="1288" file="ccmsetup.cpp:10195">

<![LOG[Next retry in 10 minute(s)...]LOG]!><time="14:59:24.525+00" date="01-06-2017" component="ccmsetup" context="" type="0" thread="1288" file="ccmsetup.cpp:8835">

 

No other machines on our environment have this issue only this DP. I have checked certificates and all look good. The DP is reporting as fine in SCCM even without the client installed. I am having troubleshooting this.

 

This particular DP used to be a Management Point and i suspect it went inactive around the time we uninstalled the MP role from this server. I have tried reinstalling the MP role, but this hasn't helped.

 

Any help would be much appreciated.

 

Thanks

Kevin

[M13LU]

Have you tried using CCMCLEAN.EXE? its a tool to completely removes any trace of the SCCM agent. it was part of the sccm 2003 toolkit but still works. after that reinstall the agent

Edited January 9, 2017 by M13LU

[khawkins]

Thanks M13LU,

 

Thats how I uninstalled it initially. It eventually started working after a week of failing. I'm still unsure of why it started working. The only thing I can think of that might have fixed it was installing a new Web Server Cert on the server that was not installing the client, even though the original cert was working.

 

I'm not convinced though.

 

Regards

Kevin