fad632 Posted February 21, 2017 Report post Posted February 21, 2017 Hi All, We are currently having some issues with the default SCCM reports. The problem is, that when running a report, for example Computers with a Specific Product, the report runs but returns multiple entries for the same machine. So one machine could have Adobe Reader listed twice with 2 versions, when infact it only has the latest version installed, it seems the reports are including historical information. Is there a way in which this historical info can be removed or cleaned up, is it some settings I'm missing? Thanks in advance for the help Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted February 21, 2017 Report post Posted February 21, 2017 Try forcing a full inventory on the computer. https://www.enhansoft.com/?s=force Quote Share this post Link to post Share on other sites More sharing options...
fad632 Posted February 22, 2017 Report post Posted February 22, 2017 Thanks for the response, I have tried the resync and still the report shows old information, any other ideas, its driving me mad Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted February 22, 2017 Report post Posted February 22, 2017 if you forced a hardware refresh then then software is actually listed within ARP. Remove it from ARP and it will get removed from CM12. Quote Share this post Link to post Share on other sites More sharing options...
LouisD Posted February 23, 2017 Report post Posted February 23, 2017 This has broken again. Could you remote my system and have a look? Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted February 23, 2017 Report post Posted February 23, 2017 This has broken again. Could you remote my system and have a look? How does this apply to the question above? what is broken? Quote Share this post Link to post Share on other sites More sharing options...
