RedPappy Posted June 26, 2017 Report post Posted June 26, 2017 Hello. Please, help me. My some PC in collection missing in report "Hardware 01A - Summary of computers in a specific collection" but in "Hardware 09A - Search for computers " i see him. Without information about "Top Console User" What logs i should to see? Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted June 26, 2017 Report post Posted June 26, 2017 This blog will help you. https://www.enhansoft.com/blog/how-to-query-asset-intelligence-for-top-console-user-details Quote Share this post Link to post Share on other sites More sharing options...
RedPappy Posted June 27, 2017 Report post Posted June 27, 2017 Ok, i read it, i see one top user. Computer present in Collection. But in report Hardware 01A - Summary of computers in a specific collection I choose collection, sccm generate report, but without this computer. WTF?? Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted June 27, 2017 Report post Posted June 27, 2017 Does the Computer have the CMCB agent installed and active within the CMCB console? Quote Share this post Link to post Share on other sites More sharing options...
RedPappy Posted June 28, 2017 Report post Posted June 28, 2017 Yes, he have.And in console i see that inventory was completed yesterday. Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted June 28, 2017 Report post Posted June 28, 2017 Post a screenshot of the computer as it is listed within the collection. Then post a second screenshot of the report where the computer should be listed. Quote Share this post Link to post Share on other sites More sharing options...
RedPappy Posted June 28, 2017 Report post Posted June 28, 2017 17 hours ago, GarthMJ said: OK Новый точечный рисунок — копия.bmp Новый точечный рисунок.bmp Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted June 28, 2017 Report post Posted June 28, 2017 Within the CM console, confirm that the computer in question (152) has an Operating System node within Resource Explorer and it populated with details. Quote Share this post Link to post Share on other sites More sharing options...
RedPappy Posted June 29, 2017 Report post Posted June 29, 2017 No, this computer didn't have node. Why? Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted June 29, 2017 Report post Posted June 29, 2017 in a nutshell it is a bug, I reviewed the SQL query and if your computer doesn't have an OS (which it should), it will not be listed within the results. I will submit a bug tot eh product team about this but it will take a while for them to fix it. In the mean, Since you should have an OS listed for this computer I would force a full Hardware inventory on this computer to see if that get the OS listed on that computer. Here are a few methods to do that. https://www.enhansoft.com/?s=full+inventory Quote Share this post Link to post Share on other sites More sharing options...
