mikeb901 Posted August 15, 2017 Report post Posted August 15, 2017 Trying to install the remote console on a few computers of users that have rights for Remote desktop and operating system deployment. When ever I go and try to open the console on that user's computer it gets the message about not being able to connect to sccm server. I have no problem launching the console on my machine. Any Ideas why this is happening. Quote Share this post Link to post Share on other sites More sharing options...
TrialandError Posted August 15, 2017 Report post Posted August 15, 2017 What does the SMSAdminUI log show (Program Files\Microsoft Configuration Manager\AdminConsole\AdminUILog)? Quote Share this post Link to post Share on other sites More sharing options...
mikeb901 Posted August 15, 2017 Report post Posted August 15, 2017 Here is what is in the log. Looks like I need to get an upgraded version of the console. Error Code: Failed \r\nSystem.Management.ManagementException\r\nGeneric failure \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.ExecuteMethod(String methodClass, String methodName, Dictionary`2 methodParameters, Boolean traceParameters)\r\nManagementException details: instance of __ExtendedStatus { Description = "Please upgrade your Admin Console to newer version"; Operation = "ExecMethod"; ParameterInfo = "SMS_Identification"; ProviderName = "WinMgmt"; StatusCode = 2147749889; }; \r\n Where do I find that? Quote Share this post Link to post Share on other sites More sharing options...
mikeb901 Posted August 15, 2017 Report post Posted August 15, 2017 Did a google search and found the answer here. https://docs.microsoft.com/en-us/sccm/core/servers/deploy/install/install-consoles Quote Share this post Link to post Share on other sites More sharing options...
TrialandError Posted August 15, 2017 Report post Posted August 15, 2017 Glad you figured it out. Assuming you are on a Current Branch build, the console will check for upgrades on first launch. Quote Share this post Link to post Share on other sites More sharing options...
mikeb901 Posted August 15, 2017 Report post Posted August 15, 2017 How do you mark topics closed? Quote Share this post Link to post Share on other sites More sharing options...