Updated 1710, still "Install Microsoft Surface drivers and firmware updates" greyed out

[lupoz91]

Hi all,

I've updated to SCCM CB 1710, windows server 2012 R2. I'm trying to use the new features to install Surface drivers and Firmwares, but I have it greyed out.

When I try to check Software Update Points -> Classifications -> "All Classifications" it displays this pop-up :

"Before you enable the Upgrades classification, you must install WSUS hotfix 3095113 on all software update points in your hierarchy.
If you do not install this update, the Windows 10 Servicing feature will not properly function. See http://support.microsoft.com/kb/3095113 for more information.
Only Windows Server 2012 and later versions running WSUS support the Upgrade classification of updates.
Additionally, to service Windows 10 Version 1607 and later, you must install and configure KB3159706 using the guidance at https://support.microsoft.com/en-us/kb/3159706."

Unfortunately I've already installed both the KBs on the Server some month ago installing the 1706 version, but it seems is not seeing them.

How can I fix this? Can I unistall the KB3095113 and reinstall it safely without breaking anything?

 

[anyweb]

so you updated to 1710 and rebooted and still see this ?

[lupoz91]

unfortunately, yes

[Nemmy]

Are you running Server 2016 WSUS?

In the 1706 notes (when it was pre-release)

https://docs.microsoft.com/en-us/sccm/core/plan-design/changes/whats-new-in-version-1706#software-updates

Quote

Manage Microsoft Surface driver updates

You can now use Configuration Manager to manage Microsoft Surface driver updates. +

Prerequisites

• All software update points must run Windows Server 2016.

The 1710 notes show it as now no longer pre-release, but no mention of the dropping of the need to Server 2016 SUP, so I would assume that has not changed.

 

[lupoz91]

No, I'm running Windows Server 2012 WSUS...what a pity!

I've also found that in WSUS console there is a record "Drivers" unchecked, that is not even listed in SCCM "Classification" Tab

Do you think that enabling this record while broke something?

[anyweb]

no don't go changing stuff in WSUS, it's ConfigMgr's job to do that,

you can do an inplace os upgrade, it's supported, but you'll have to uninstall WSUS first

[lupoz91]

ok, thanks for the info!

[nzdude]

In our case, we upgraded from Server 2012 to 2016, and the button was greyed out still.  This was fixed by uninstalling and reinstalling the SUP.

[Jan Slansky]

When you reinstall (remove/install) SUP, how about configuration, update groups, deployment packages, ADRs? Will they survive or you have to recreate them?

[Cekpi]

hi Jan,

everything (ADR, SUG, packages....) should remain as it's written in DB