Synchronous policy assignment completed with status 80070005

[Regev]

hi experts,

some of my machines do not download user policy and at the policyagent.log file, the following error is logged every time i click the "User policy retrieval cycle".

Synchronous policy assignment request with correlation guid {...} for User S-1-5-..... completed with status 80070005

Does any one of you encountered this issue before?

Thanks 

[Jodyjody2]

Hi There,

I'm having the same issue with SCCM 1710. SCCM Clients aren't getting apps and configurations deployed to users. Errors below.

Do your _SCClient_ logs look the same?

 

PolicyAgent log

Synchronous policy assignment request with correlation guid {448AF3B7-1EB7-4865-AB48-409EB13CEE7E} for User S-1-5-21-805119720-879642349-1768173283-24410 completed with status 80070005    PolicyAgent_RequestAssignments    14/02/2018 14:53:15    7300 (0x1C84)

_SCCLient log

Unable to find C:\Users\name\AppData\Roaming\Microsoft\Software Center\.cache\GetFilteredApplicationValuesForPropertyAsync-5-19734077      (Microsoft.SoftwareCenter.Client.Data.FileCache+<LoadObjectAsync>d__5 at MoveNext)    SCClient    14/02/2018 14:51:44    1 (0x0001)
GetApplicationsAsync: The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate oXMwcaADCgEBomoEaGBmBgkqhkiG9xIBAgIDAH5XMFWgAwIBBaEDAgEepBEYDzIwMTgwMjE0MTQ1MTQ1WqUFAgMCwxOmAwIBKakQGw5ERU1PU0dST1VQLkNPTaoYMBagAwIBAaEPMA0bC3NnYnBzbXNjMDEk'.. Unable to fetch user categories, unknown communication problem.      (Microsoft.SoftwareCenter.Client.ViewModels.SoftwareListViewModel+<UpdateCategoriesAsync>d__98 at MoveNext)    SCClient    14/02/2018 14:51:44    1 (0x0001)

Unable to find C:\Users\name\AppData\Roaming\Microsoft\Software Center\.cache\GetFilteredApplicationsAsync-13-null-14-757602046-60-0-0-2-1-1-33212803      (Microsoft.SoftwareCenter.Client.Data.FileCache+<LoadObjectAsync>d__5 at MoveNext)    SCClient    14/02/2018 14:51:45    1 (0x0001)
GetApplicationsAsync: The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate oXMwcaADCgEBomoEaGBmBgkqhkiG9xIBAgIDAH5XMFWgAwIBBaEDAgEepBEYDzIwMTgwMjE0MTQ1MTQ2WqUFAgMJrPemAwIBKakQGw5ERU1PU0dST1VQLkNPTaoYMBagAwIBAaEPMA0bC3NnYnBzbXNjMDEk'.. Unable to fetch user categories, unknown communication problem.      (Microsoft.SoftwareCenter.Client.ViewModels.SoftwareListViewModel+<LoadAppCatalogApplicationsAsync>d__129 at MoveNext)    SCClient    14/02/2018 14:51:45    1 (0x0001)
Unable to find C:\Users\name\AppData\Roaming\Microsoft\Software Center\.cache\VisitedCatalogIds-Cache.xml      (Microsoft.SoftwareCenter.Client.Data.FileCache+<LoadObjectAsync>d__5 at MoveNext)    SCClient    14/02/2018 14:51:53    1 (0x0001)

 

[ConfigMatt]

I came across this post in a Google search, we were having the same errors in the policyagent.log. Our problem turned out to be caused by some bloated Kerberos tokens and we had to modify some registry keys on our Management Points to resolve. I posted a blog with the full solution that worked for us, maybe it will work for you as well.

http://blog.configmatt.com/2018/03/resolving-issues-with-user-policy.html

Figured I would make an account to post the solution for the next person that finds this via Google.