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I tried reinstalling the secondary site that services this problematic office - doesn't help.

Changing to IP range boundary groups didn't help too.

 

I just realised - this particular secondary site is the problem; whether it is the office where the site server is, or the remote office - clients are not installing packages at all.

Applications/Updates work however.

All other secondary sites work fine too.

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Content does not get downloaded as the advertisement does not even appear in Software Center.

Basically the client sees the advertisement and does nothing - i.e. it doesn't execute this step: 

Mandatory execution requested for program System Log and advertisement XXXXXXXX

 

 

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Any tips for that?

Content download and installation is working for Applications and Software Updates.

The fact that it doesn't work for packages only baffles me and I'm not even sure if the issue is 'content download' related.

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Some clients are able to suddenly download and install packages, with this lines appearing in the logs:

Program Install Service change to state STATE_ADVANCED_DOWNLOAD content in progress

Execution Request for advert PRI2009E package PRI000F8 program Install Service state change from NotExist to AdvancedDownload

 

 

Somehow clients thought that the content 'did not exist' - any suggestions on how/where to troubleshoot this?

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Hi 66945

It doesn't matter what is being delivered by SCCM, content is content.

You will ned to check the following:

The remote site Y IP ranges are in a boundary & boundary group and assigned to the DP.

You state "The very same packages, if I deploy to a different office (A with local site server on the same LAN), works flawlessly" this would seem to suggest that  there is something stopping the content being delivered across the VPN connection to site Y" in my experience, this is either because the clients on site Y have IP addresses that are not in your boundaries etc. I have seen this where LAN connected clients have different IP's to the clients that only use Wi-Fi, so you will need to double check your IP ranges.

It may also be the status messages from your DP not being sent to the site server, this would mean that the content is not "registered" as being available to the clients in the DP boundaries associated with site X/Y, so check that the content is available on the DP. It may also be that your settings do not allow for low priority messages during business hours, so it would take a long Tim for SCCM "to know" that the content is on the DP for the clients at site Y

If you can zip up the logs from the CCM folder on the client, that would help immensely. I can take a look for you.

Also check and ensure that there are no errors on in the console 

  • Problem Office C + Secondary Site (2) + Boundary Group (Office is of different subnet than the Secondary Site servicing this office) 10.20.0.0/16
  • \
  • You can use the content explorer tool in the toolkit to check what content is on each DP, check the DP first, clients second.

Hope that helps

 

 

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