Office 2k3 Problems

[CPS_TECH_DTAFT]

Well no real explanation needed. I have Microsoft Office 2003 installed on our image using our Volume License Key. Post OSD after minisetup completes the machine comes up and it uninstalls office and it looks like a TS. The actual message is Installing Office. Once it completes it comes to the login screen I login and Office has been uninstalled. I do not have any Install Software Task sequences setup in my OSD.

[anyweb]

maybe office 2007 is being installed to a collection you are in ?

[CPS_TECH_DTAFT]

maybe office 2007 is being installed to a collection you are in ?

 

Well that isn't the case as we do not have a license agreement for Office 2007. And I have no other MS Office software packages setup beside the Office 2003. So far I have a completely backwards solution to the problem in that I have now setup a role requiring office to be installed. So after the image restores and it reboots and installs. The configmgr client will than pull down the office and reinstall it. But once the machine reboots it is uninstalled again and the circle continues.

 

 

This is not a solution.

 

I need to find out why Office is uninstalling.

 

Odly enough I have checked all the logs on the Client and the Server regarding the machines that are doing it and I can not find any reference to the uninstallation of office.

 

Also this did not happen in my test enviroment. It only started once I began to deploy to the rooms.

 

 

 

I would not put it past myself to have checked the wrong logs. Or to have missed the correct ones. So any suggestions would be greatly appreciated.

[anyweb]

if its not happening in the lab and is happening in production then you need to find out what could be causing it,

 

usually the common suspects are

 

group policies or advertisements that you are not aware of, so have you checked both ?

 

can you zip up the entire ccm/logs folder on a client with the problem and post them here ?

[CPS_TECH_DTAFT]

if its not happening in the lab and is happening in production then you need to find out what could be causing it,

 

usually the common suspects are

 

group policies or advertisements that you are not aware of, so have you checked both ?

 

can you zip up the entire ccm/logs folder on a client with the problem and post them here ?

 

Well as far as the group policies goes it is not affecting any of the current machines that have not been imaged. (NOTE* All machines have the configmgr client to include un-imaged machines)

 

The only time this is occuring is post OSD. It really has me baffled.

 

I will collect the logs this afternoon and append them to a post.