dj3094 Posted September 19, 2018 Report post Posted September 19, 2018 Hello Experts, I am trying to trouble shoot clients which are showing inactive client activity, I tried running policy cycle discovery cycle, But didnt help. Are there any other I can do to bring those clients active. Have couple other clients behaving same way. We have PFE client health installed on client as well. Any suggestions please. Thanks in advance. Regards Dj Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted September 20, 2018 Report post Posted September 20, 2018 Review he inventory.log on the client, is it preforming a heartbeat discovery? Quote Share this post Link to post Share on other sites More sharing options...
dj3094 Posted September 20, 2018 Report post Posted September 20, 2018 Thanks Garath, How can I check if it is running heartbeat discovery? Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted September 20, 2018 Report post Posted September 20, 2018 Review the inventory.log to see if it has run. Quote Share this post Link to post Share on other sites More sharing options...
dj3094 Posted September 20, 2018 Report post Posted September 20, 2018 It ran good Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted September 20, 2018 Report post Posted September 20, 2018 great. so everything is good now then. right? Quote Share this post Link to post Share on other sites More sharing options...
dj3094 Posted September 20, 2018 Report post Posted September 20, 2018 client is showing Inactive. Quote Share this post Link to post Share on other sites More sharing options...
dj3094 Posted September 20, 2018 Report post Posted September 20, 2018 also another client is acting different, everything looks good Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted September 20, 2018 Report post Posted September 20, 2018 You you have reviewed the logs files on the client and MP right? Quote Share this post Link to post Share on other sites More sharing options...
dj3094 Posted September 20, 2018 Report post Posted September 20, 2018 No Garath, I will delete the question prajwal website, Sorry i just found you are the answering on both. I asked for access to MP. So what log files I have to look for MP_Policy.log MP_Relay.log Quote Share this post Link to post Share on other sites More sharing options...
