client install not working

[Saif]

My setup:

 

AD 2008 running in native mode.

 

Domain controllers:

PriDC1

SecDC2

 

2008 standard server with SCCM 2007 sp2 / SQL installed.

SCCMSvr

 

Client macnines:

ClientXP1

ClientXP2

 

I have installed SCCM to run in mix mode on my SCCM sever. I followed all the guidelines, installed all the prerequisites (by running the prechecker and fixing all the issues: extending the schema, installing iis, webdav, remote differental and so on...). Everything installed without any issues. I was able to go in and set my boundaries (currently set to Active Directory). I was able to go into Client installation methods and check all that.

 

When i go down to All systems, i do see all my systems on my network, but the issue is when i click to install client, nothing happens. under Assigned it says "Yes", but under Client it says No".

 

I have gone over all my documentation and i cannot figure out why this is happening. PLEASE HELP!

[anyweb]

is the firewall enabled or disabled on the clients ? (disable it for testing purposes)

is the client installation account a local administrator of the computers you are attempting to install the client on ?

[Saif]

is the firewall enabled or disabled on the clients ? (disable it for testing purposes)

is the client installation account a local administrator of the computers you are attempting to install the client on ?

 

I never thought about that. I will give it a try when i get back to the lab. Will post back with my results.

 

thank you

 

Saif

[Saif]

is the firewall enabled or disabled on the clients ? (disable it for testing purposes)

is the client installation account a local administrator of the computers you are attempting to install the client on ?

 

 

It didnt work. I have turned off the firewall and nothing.

I set the domain admin account as local admin account and nothing.

This is what the ccm.log file says:

 

Getting a new request from queue "Incoming" after 100 millisecond delay. $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.351 2010 Central Standard Time><thread=4760 (0x1298)>

Waiting for change in directory "C:\Program Files\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout). $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.351 2010 Central Standard Time><thread=4760 (0x1298)>

======>Begin Processing request: "XSTRDCMH", machine name: "CL2-NY-XP" $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.352 2010 Central Standard Time><thread=4176 (0x1050)>

---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0)~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.352 2010 Central Standard Time><thread=4176 (0x1050)>

---> Attempting to connect to administrative share '\\CL2-NY-XP.saifahmadSPAM!\admin$' using account 'saifahmadSPAM!\supercoach'~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.353 2010 Central Standard Time><thread=4176 (0x1050)>

---> The 'best-shot' account has now succeeded 25 times and failed 6 times. $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.518 2010 Central Standard Time><thread=4176 (0x1050)>

---> Connected to administrative share on machine CL2-NY-XP.saifahmadSPAM! using account 'saifahmadSPAM!\supercoach'~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.518 2010 Central Standard Time><thread=4176 (0x1050)>

---> Attempting to make IPC connection to share <\\CL2-NY-XP.saifahmadSPAM!\IPC$> ~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.518 2010 Central Standard Time><thread=4176 (0x1050)>

---> Searching for SMSClientInstall.* under '\\CL2-NY-XP.saifahmadSPAM!\admin$\'~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.519 2010 Central Standard Time><thread=4176 (0x1050)>

---> System OS version string "5.1.2600" converted to 5.10 $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.688 2010 Central Standard Time><thread=4176 (0x1050)>

---> Service Pack version from machine "CL2-NY-XP" is 3 $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.689 2010 Central Standard Time><thread=4176 (0x1050)>

CWmi::Connect(): ConnectServer(Namespace) failed. - 0x8004100e~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.825 2010 Central Standard Time><thread=4176 (0x1050)>

---> Unable to connect to WMI ® on remote machine "CL2-NY-XP", error = 0x8004100e. $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.825 2010 Central Standard Time><thread=4176 (0x1050)>

---> Creating \ VerifyingCopying exsistance of destination directory \\CL2-NY-XP\admin$\system32\ccmsetup.~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.826 2010 Central Standard Time><thread=4176 (0x1050)>

---> Copying client files to \\CL2-NY-XP\admin$\system32\ccmsetup.~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.886 2010 Central Standard Time><thread=4176 (0x1050)>

---> Updated service "ccmsetup" on machine "CL2-NY-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:32.987 2010 Central Standard Time><thread=4176 (0x1050)>

---> Started service "ccmsetup" on machine "CL2-NY-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:33.066 2010 Central Standard Time><thread=4176 (0x1050)>

---> Deleting SMS Client Install Lock File '\\CL2-NY-XP.saifahmadSPAM!\admin$\SMSClientInstall.SAI'~ $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:33.068 2010 Central Standard Time><thread=4176 (0x1050)>

---> Completed request "XSTRDCMH", machine name "CL2-NY-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:33.071 2010 Central Standard Time><thread=4176 (0x1050)>

Deleted request "XSTRDCMH", machine name "CL2-NY-XP" $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:33.071 2010 Central Standard Time><thread=4176 (0x1050)>

<======End request: "XSTRDCMH", machine name: "CL2-NY-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 18:57:33.071 2010 Central Standard Time><thread=4176 (0x1050)>

The Site Control File has not changed since the last parameter update. $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 19:00:36.093 2010 Central Standard Time><thread=4936 (0x1348)>

Updating Site Parameters $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 19:00:36.093 2010 Central Standard Time><thread=4936 (0x1348)>

~MP Ports: 80 $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 19:00:36.094 2010 Central Standard Time><thread=4936 (0x1348)>

~MP SSL Ports: 443 $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 19:00:36.094 2010 Central Standard Time><thread=4936 (0x1348)>

~IISPreferedPort: 80 $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 19:00:36.094 2010 Central Standard Time><thread=4936 (0x1348)>

~IISSSLPreferedPort: 443 $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 19:00:36.094 2010 Central Standard Time><thread=4936 (0x1348)>

~Default MP: NY-MEM1-2K8 $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 19:00:36.094 2010 Central Standard Time><thread=4936 (0x1348)>

~SSL State: 0 $$<SMS_CLIENT_CONFIG_MANAGER><Tue Mar 02 19:00:36.095 2010 Centra

 

this is what the ccmsetup.log on the client says:

required.]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4093">

<![LOG[Command line: "C:\WINDOWS\system32\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4102">

<![LOG[CCMHTTPPORT: 80]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:8008">

<![LOG[CCMHTTPSPORT: 443]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:8023">

<![LOG[CCMHTTPSSTATE: 0]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:8041">

<![LOG[CCMHTTPSCERTNAME: ]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:8069">

<![LOG[FSP: ]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:8084">

<![LOG[CCMFIRSTCERT: 0]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:8126">

<![LOG[Config file: C:\WINDOWS\system32\ccmsetup\MobileClient.tcf]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4497">

<![LOG[Retry time: 10 minute(s)]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4498">

<![LOG[MSI log file: ]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4499">

<![LOG[MSI properties: INSTALL=ALL" SMSSITECODE="SAI" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" CCMFIRSTCERT="0]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4500">

<![LOG[source List:]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4508">

<![LOG[ \\NY-MEM1-2K8.SAIFAHMADSPAM!\SMSClient]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4515">

<![LOG[ \\NY-MEM1-2K8\SMSClient]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4524">

<![LOG[MPs:]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4527">

<![LOG[ NY-MEM1-2K8.SAIFAHMADSPAM!]LOG]!><time="17:57:26.654+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:4542">

<![LOG[updated security on object C:\WINDOWS\system32\ccmsetup\.]LOG]!><time="17:57:26.685+360" date="03-02-2010" component="ccmsetup" context="" type="0" thread="1144" file="ccmsetup.cpp:8849">

<![LOG[A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent.]LOG]!><time="17:57:26.685+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="1144" file="ccmsetup.cpp:9330">

<![LOG[Running as user "SYSTEM"]LOG]!><time="17:57:26.685+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="916" file="ccmsetup.cpp:2690">

<![LOG[Detected 37773 MB free disk space on system drive.]LOG]!><time="17:57:26.685+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="916" file="ccmsetup.cpp:463">

<![LOG[DetectWindowsEmbeddedFBWF() Detecting OS Version]LOG]!><time="17:57:26.685+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="916" file="ccmsetup.cpp:509">

<![LOG[Client OS Version is 5.1, Service Pack Version 3]LOG]!><time="17:57:26.685+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="916" file="ccmsetup.cpp:533">

<![LOG[Client OS is not a supported Windows Embedded Platform]LOG]!><time="17:57:26.685+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="916" file="ccmsetup.cpp:535">

<![LOG[successfully ran BITS check.]LOG]!><time="17:57:26.950+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="916" file="ccmsetup.cpp:7105">

<![LOG[Failed to successfully complete HTTP request. (StatusCode at WinHttpQueryHeaders: 404)]LOG]!><time="17:57:26.982+360" date="03-02-2010" component="ccmsetup" context="" type="3" thread="916" file="ccmsetup.cpp:5969">

<![LOG[A Fallback Status Point has not been specified. Message with STATEID='308' will not be sent.]LOG]!><time="17:57:26.982+360" date="03-02-2010" component="ccmsetup" context="" type="1" thread="916" file="ccmsetup.cpp:9330">

 

 

not working!

[Saif]

GOT IT!!!

 

To be honest i have no idea what the issue could have been. I went through your full SCCM doc and configured this sucker from step A to Z.

 

What i did notice was that WebDve was not setup. So i set it up according to MS and your docs. Disabled the firewall and configured the local admin account. It finally worked after ( i kid you not) 4 hours of playing around.

 

thanks for excellent documentation.

 

Saif

[anyweb]

you are welcome, glad it's working now and now that you have it working, try and contribute to the forum

[PsYkE1977]

Hi, I'm real difficulty getting the SCCM client installed on the Windows 7 machine.

 

Both are Server 2008 SP2 and Windows 7 machines are on VMware Workstation.

 

Boundaries are set, Network Acces Account is set, Client Push Installation, DP's are updated and so on

 

 

This is my log. I don't have a clue anymore. I will try to modify the WebDAV, didn't do that yet.

 

<![LOG[==========[ ccmsetup started in process 2196 ]==========]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:9010">

<![LOG[Version: 4.0.6487.2000]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:2068">

<![LOG[Command line parameters for ccmsetup have been specified. No registry lookup for command line parameters is required.]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4093">

<![LOG[Command line: "C:\Windows\system32\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4102">

<![LOG[CCMHTTPPORT: 80]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:8008">

<![LOG[CCMHTTPSPORT: 443]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:8023">

<![LOG[CCMHTTPSSTATE: 0]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:8041">

<![LOG[CCMHTTPSCERTNAME: ]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:8069">

<![LOG[FSP: SERVER2K8.TESTREXEL.LOCAL]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:8084">

<![LOG[CCMFIRSTCERT: 0]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:8126">

<![LOG[Config file: C:\Windows\system32\ccmsetup\MobileClient.tcf]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4497">

<![LOG[Retry time: 10 minute(s)]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4498">

<![LOG[MSI log file: ]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4499">

<![LOG[MSI properties: INSTALL=ALL" SMSSITECODE="ABC" SMSMP="server2k8" SMSSLP="server2k8" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" FSP="SERVER2K8.TESTREXEL.LOCAL" CCMFIRSTCERT="0]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4500">

<![LOG[source List:]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4508">

<![LOG[ \\SERVER2K8.TESTREXEL.LOCAL\SMSClient]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4515">

<![LOG[ \\SERVER2K8\SMSClient]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4524">

<![LOG[MPs:]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4527">

<![LOG[ SERVER2K8.TESTREXEL.LOCAL]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:4542">

<![LOG[updated security on object C:\Windows\system32\ccmsetup\.]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="0" thread="2200" file="ccmsetup.cpp:8849">

<![LOG[sending Fallback Status Point message, STATEID='100'.]LOG]!><time="16:50:15.140+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2200" file="ccmsetup.cpp:9326">

<![LOG[state message with TopicType 800 and TopicId {B6B7656C-808B-4F2D-9C35-7A7F786B833E} has been sent to the FSP]LOG]!><time="16:50:15.202+-120" date="05-21-2010" component="FSPStateMessage" context="" type="1" thread="2200" file="fsputillib.cpp:730">

<![LOG[Running as user "SYSTEM"]LOG]!><time="16:50:15.202+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2228" file="ccmsetup.cpp:2690">

<![LOG[Detected 8957 MB free disk space on system drive.]LOG]!><time="16:50:15.202+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2228" file="ccmsetup.cpp:463">

<![LOG[DetectWindowsEmbeddedFBWF() Detecting OS Version]LOG]!><time="16:50:15.202+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2228" file="ccmsetup.cpp:509">

<![LOG[Client OS Version is 6.1, Service Pack Version 0]LOG]!><time="16:50:15.202+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2228" file="ccmsetup.cpp:533">

<![LOG[Client OS is not a supported Windows Embedded Platform]LOG]!><time="16:50:15.202+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2228" file="ccmsetup.cpp:535">

<![LOG[Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again.]LOG]!><time="16:50:15.202+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2228" file="ccmsetup.cpp:2774">

<![LOG[successfully ran BITS check.]LOG]!><time="16:50:15.265+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2228" file="ccmsetup.cpp:7105">

<![LOG[Failed to successfully complete HTTP request. (StatusCode at WinHttpQueryHeaders: 404)]LOG]!><time="16:50:15.265+-120" date="05-21-2010" component="ccmsetup" context="" type="3" thread="2228" file="ccmsetup.cpp:5969">

<![LOG[sending Fallback Status Point message, STATEID='308'.]LOG]!><time="16:50:15.265+-120" date="05-21-2010" component="ccmsetup" context="" type="1" thread="2228" file="ccmsetup.cpp:9326">

<![LOG[state message with TopicType 800 and TopicId {BA9507A8-DD17-46AB-A015-EE1EF541C346} has been sent to the FSP]LOG]!><time="16:50:15.281+-120" date="05-21-2010" component="FSPStateMessage" context="" type="1" thread="2228" file="fsputillib.cpp:730">

 

 

I would be much obliged if i could have a look see at your step by step documentation.

 

PsYkE