Failure on Request State Store

[miiike]

I continue on getting the following error when trying to request a state store in a capture task sequence.

 

The error that I am seeing on the SCCM when running the task sequence from the computer.

 

SMS State Migration Point failed to read the SignedSerializedSMPKey from the registry on computer SCCM. Possible reasons are SMP certificate is not yet signed by Site Server.

 

 

Additionally the SMSTS.log from the client has the following

 

Received 1298 byte response.	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
SMP request to "SCCM" failed with error: E_SMPERROR_ENCRYPTKEY_EMPTY (103)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
0, HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2564)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ClientKeyRequestToSMP failed (0x80004005).	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ClientKeyRequestToSMP( m_sSMPServer, m_uPort, m_ClientInfo, sKeyInfo ), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,1743)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ClientRequestToSMP::DoRequest failed. error = (0x80004005).	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
Request to SMP 'SCCM' failed with error (Code 0x80004005). Trying next SMP.	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
FALSE, HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,1698)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
Failed to find an SMP that can serve request after trying 4 attempts.	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
pClientRequestToSMP->Execute(migInfoFromMP.saSMPs), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2713)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ExecuteCaptureRequestSMP failed (0x80004005).	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ExecuteCaptureRequestToSMP(migInfoFromMP), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2755)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ExecuteCaptureRequest failed (0x80004005).	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ExecuteCaptureRequest(), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\main.cpp,72)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
OSDSMPClient finished: 0x00004005	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
Process completed with exit code 16389	TSManager	4/7/2010 3:47:07 PM	3532 (0x0DCC)
!--------------------------------------------------------------------------------------------!	TSManager	4/7/2010 3:47:07 PM	3532 (0x0DCC)
Failed to run the action: Request State Store. 
Unknown error (Error: 00004005; Source: Unknown)	TSManager	4/7/2010 3:47:07 PM	3532 (0x0DCC)

 

This is SCCM SP2 R2 on a Server 2008 R2. I have already checked all pre-reqs for WebDav and IIS, have removed and reinstalled the State Store (several times), and have run a Site Reset with the Network Access Acccount and the Admin account.

 

It seems that I may just be missing some sort of registry key? I thought doing a Site Reset would fix this but no go.

[anyweb]

what are the share permissions on the SMP folder itself, perhaps they are too restrictive ?

[miiike]

what are the share permissions on the SMP folder itself, perhaps they are too restrictive ?

What permissions should it have?

 

I have Authenticaed Users with a Speical permission of Read Attributes. Local Service, Administrators and System have Full control.

[anyweb]

give everyone full access as a test just to rule out ntfs and share permissions

[miiike]

give everyone full access as a test just to rule out ntfs and share permissions

Nope. Still gettin the same errors.

 

Oh, I also verified that neither the server or the client has KB 974571 on it. Although the server did at one time.

[miiike]

Nope. Still gettin the same errors.

 

Oh, I also verified that neither the server or the client has KB 974571 on it. Although the server did at one time.

Any ideas? I'm at a loss :/

[anyweb]

can i see your task sequence ? export it to xml and upload it here

[miiike]

can i see your task sequence ? export it to xml and upload it here

Here you go.

 

Should there not be some registry key in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\SMP\ for the SMP somewhere?

 

I've scanned every directory under there and don't see any key that looks like it's for the SMP. Maybe this is my problem?

 

I've also removed the SMP, deleted the SMP certificate from the Certificate snap-in, then reinstalled the SMP and let the cert get regenerated and no luck with that either.

capture.xml

[inszekt_]

Here you go.

 

Should there not be some registry key in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\SMP\ for the SMP somewhere?

 

I've scanned every directory under there and don't see any key that looks like it's for the SMP. Maybe this is my problem?

 

I've also removed the SMP, deleted the SMP certificate from the Certificate snap-in, then reinstalled the SMP and let the cert get regenerated and no luck with that either.

 

anyone solved this problem? we have the same issue.

[Ackros]

update thread please, with solution, 3 of ye had it surely one of ye could bother to post resolution.

[Toko]

I have the same issue

 

Hope someone's been able to find a fix for it.