Failure on Request State Store

[miiike]

I continue on getting the following error when trying to request a state store in a capture task sequence.

 

The error that I am seeing on the SCCM when running the task sequence from the computer.

 

SMS State Migration Point failed to read the SignedSerializedSMPKey from the registry on computer SCCM. Possible reasons are SMP certificate is not yet signed by Site Server.

 

 

Additionally the SMSTS.log from the client has the following

 

Received 1298 byte response.	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
SMP request to "SCCM" failed with error: E_SMPERROR_ENCRYPTKEY_EMPTY (103)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
0, HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2564)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ClientKeyRequestToSMP failed (0x80004005).	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ClientKeyRequestToSMP( m_sSMPServer, m_uPort, m_ClientInfo, sKeyInfo ), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,1743)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ClientRequestToSMP::DoRequest failed. error = (0x80004005).	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
Request to SMP 'SCCM' failed with error (Code 0x80004005). Trying next SMP.	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
FALSE, HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,1698)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
Failed to find an SMP that can serve request after trying 4 attempts.	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
pClientRequestToSMP->Execute(migInfoFromMP.saSMPs), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2713)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ExecuteCaptureRequestSMP failed (0x80004005).	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ExecuteCaptureRequestToSMP(migInfoFromMP), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2755)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ExecuteCaptureRequest failed (0x80004005).	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
ExecuteCaptureRequest(), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\main.cpp,72)	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
OSDSMPClient finished: 0x00004005	OSDSMPClient	4/7/2010 3:47:07 PM	1256 (0x04E8)
Process completed with exit code 16389	TSManager	4/7/2010 3:47:07 PM	3532 (0x0DCC)
!--------------------------------------------------------------------------------------------!	TSManager	4/7/2010 3:47:07 PM	3532 (0x0DCC)
Failed to run the action: Request State Store. 
Unknown error (Error: 00004005; Source: Unknown)	TSManager	4/7/2010 3:47:07 PM	3532 (0x0DCC)

 

This is SCCM SP2 R2 on a Server 2008 R2. I have already checked all pre-reqs for WebDav and IIS, have removed and reinstalled the State Store (several times), and have run a Site Reset with the Network Access Acccount and the Admin account.

 

It seems that I may just be missing some sort of registry key? I thought doing a Site Reset would fix this but no go.

[Alexandros]

And yes, this is now resolved.

On the Boundary Group, I had only added the local DP (which carries the SMP role as well) and lives in the same subnet.
I hadn't added the main Site System which is over WAN and is holding the Primary Site server role and the MP.
I don't know if this is the proper way to set this up, but this has now solved the problem.

BUT, if the secondary host (the Primary Site Server) is also a DP and SMP, then the client could possibly choose that one as a DP?

Any help here appreciated.

 

Alex

[Alexandros]

I found the following that happens on 1610 and seems like a bug which Microsoft acknowledged.

https://social.technet.microsoft.com/Forums/en-US/7bfdd65e-d81f-447c-a132-3df9f2b296c7/client-fails-to-request-user-state-store-no-local-smp-found?forum=configmanagerosd

Removing the Failback boundary group from the Boundary, solves the problem.

Just tested it and verified that this bug is still there.

--

Alex

[Witchdoctor]

Hi all;

I was having this issue as well so I started googling every error in the smsts.log file.   I came up with this: https://social.technet.microsoft.com/Forums/ie/en-US/0ef77026-cd92-4453-b32d-3833fcf2d0b8/request-state-store-problems-with-windows-10-usmt?forum=configmanagergeneral&prof=required .

Running the PowerShell command fixed my problem.  A few days later I encountered a second computer that was doing something similar and again I ran this script and it worked.

Hope it helps.

WD

[ok-schl]

Any concrete solution for this?

this issue still persist on sccm cb 1806.

I can confirm that this is being caused by the 'failover relationships' set for a boundary group.

smp is set to 'local' when the option for 'failover relationships' is disabled.

 

[Alexandros]

1806 and still persists? I didn’t test myself as I am also on 1806. We need to somehow report this to the devs. Anyone here has any contacts ?

 

Alex

[Gayle VanDeventer]

On 2/23/2018 at 10:24 AM, Alexandros said:

I found the following that happens on 1610 and seems like a bug which Microsoft acknowledged.

https://social.technet.microsoft.com/Forums/en-US/7bfdd65e-d81f-447c-a132-3df9f2b296c7/client-fails-to-request-user-state-store-no-local-smp-found?forum=configmanagerosd

Removing the Failback boundary group from the Boundary, solves the problem.

Just tested it and verified that this bug is still there.

--

Alex

I was having the same issue on ConfigMgr 1902. Removing the failback fixed my problem.

[JimmyJ]

I tried just about everything and nothing worked for me.

I realized i changed some boundaries and fixed the environment I was working on, then it dawned on me, let me reinstall the SMP role.

When I did, everything starting working again.