MBAM in 1910 - SelfService and HelpDesk

[xerxes2985]

Hello all.

I'm encountering an issue after setting up MBAM in CM1910 https://docs.microsoft.com/en-us/configmgr/protect/deploy-use/bitlocker/setup-websites

The steps state:

After installation, access the portals via the following URLs:

Self-service portal: https://webserver.contoso.com/SelfService
Administration and monitoring website: https://webserver.contoso.com/HelpDesk

So I swap out my website information for that, and I am prompted to select a certificate to use (It won't let me put in username/password), but none of the certificates that are showing up are correct.

Any thoughts where I should look?

[xerxes2985]

Resolved getting to this website by adding /# at the end of the address.

Administration and monitoring website: https://webserver.contoso.com/HelpDesk

Edited December 10, 2019 by xerxes2985
solved one part.

[anyweb]

hiya

i didn't see that problem (see part 2 of my videos here)

https://www.niallbrady.com/2019/12/10/learn-about-mbam-integration-in-microsoft-endpoint-configuration-manager-version-1910-part-2-configure-portals/

however i have one lab with the cert issue you reported on technet and your workaround didn't work for me, fyi

cheers

niall

[xerxes2985]

@anyweb 

I came across this website, when I found the solution that worked for me. It may have just been a one-off oddity with my setup.

https://rcmtech.wordpress.com/2016/10/21/fix-powershell-winrm-remote-connection-errors/

[xerxes2985]

3 hours ago, anyweb said:

hiya

i didn't see that problem (see part 2 of my videos here)

https://www.niallbrady.com/2019/12/10/learn-about-mbam-integration-in-microsoft-endpoint-configuration-manager-version-1910-part-2-configure-portals/

however i have one lab with the cert issue you reported on technet and your workaround didn't work for me, fyi

cheers

niall

I'm watching your video now. Hopefully, I'll be able to resolve the SelfService portal. 

[xerxes2985]

@anyweb

Niall,

Thanks, silly me. I didn't install the ASP.net package. I can now get to SelfService. 

There's only two issues I have left one -

This popped up in yellow text during the script that installed the websites.

"WARNING: Unable to determine web service uri to Audit Report. This can be corrected in the web.config for the HelpDesk
website."

If I try to access http://servername.domain/HelpDesk it immediately redirects to http://servername.domain/CMApplicationCatalog/#
If I try https://servername.domain/HelpDesk/# it works fine.

Any suggestions?

[anyweb]

no worries, before you ran the script did you confirm that SSRS was configured and working and that reports work in your console ?

 

if not, go ahead and fix reporting, then re-run the script

[xerxes2985]

8 minutes ago, anyweb said:

no worries, before you ran the script did you confirm that SSRS was configured and working and that reports work in your console ?

 

if not, go ahead and fix reporting, then re-run the script

I fixed the redirect issue IIS was set to redirect automatically to the App catalog.

 

SSRS is configured and working, reports work from the console. Can go to /ReportServer and that works.

But I can’t get to the web interface for /Reports

[anyweb]

But I can’t get to the web interface for /Reports 

in the start menu locate the SSRS Report Server Configuration Manager, and run it, you need to configure the Reports url in there and click apply.

 

[xerxes2985]

So, I ran into an issue running that reporting services configuration manager, that it couldn't find SSRS. Ended up having to remove the SSRS role and reinstall it from from the SQL Server installation center. Reporting is fixed now. Thanks for pointing me in the right direction!