Remote Tools not working

[xstnc]

Hi!

Getting further along the way of using SCCM thanks to the awesome community here.

I have another question tho..

 

I have sccm up and running, with about 800 clients registrered.

What I'm trying to do, is remote control their computer (pref Remote Tools, due to shared controls?).

 

I've read the remote tools documentation for firewall configuration, and set the rules.

When trying to connect, I first get prompted for auth, and that's ok - but when it's trying to connect it just prompts an error message:

connection failed 0x80004005

 

This should how ever work, since the computer is in the network, I can ping it, and I can browse it's shared folders..

 

I'm thinking there still is a firewall issue somewhere..

What do you think?

[xstnc]

What ports have you given in the firewall as exceptions ?

Hope so you had given TCP are: 135,2701,2702

and UDP are : 2701,2702 .

 

I followed this one: http://technet.microsoft.com/en-us/library/bb694088.aspx

So that's the ports given exceptions both in the Windows Firewall on our clients, and the firewall connecting our sites.

Didn't open for UDP: 2701 and 2702.

 

 

But when checking: http://technet.microsoft.com/en-us/library/bb632618.aspx

It states that UDP 2701 and 2702 should be open, as you say.

 

I'll give it a go opening UDP aswell, both on the clients and the firewall.