After changing the SQL Server the MECM integrated Bitlocker won't show any recovery key in the Helpdesk Portal

[anyweb]

did you verify your registry settings, is it pointing to the correct recovery service there ?

if you have teamviewer i could remote in and take a look or Microsoft Quick Assist

[FSiglmueller]

Hi ! 
the registry is pointing to the correct endpoint.

It would be great if you can remote assist. When does it fit for you ? Today evening (german time - 8.30pm) ?

 

Thanks in advance 

[anyweb]

yeah that sounds good ping me then (pm)

[madj42]

So I ran into this and wanted to post the solution for others:

https://www.sqlservercentral.com/articles/database-master-key-error-after-database-restore

It all boils down to the new server not having the same key as the old server and you need to replace it with the new one.  I randomly stumbled across this.