3rd party updates

[jkjk12]

I have added the Dell catalog.   It has synced.  No errors in log files.   But when I go to my software update point and click on Products I do not see Dell listed.   I should see Firmware, Software, BIOS that I can click on.

enable 3rd party updates on SUP = Yes
enable 3rd party updates in client settings = yes
let sccm manage certificates = yes
 

Running MECM 2013.   What other setting am I missing?   

 

 

 

[anyweb]

did you setup a schedule ? did you monitor the wsus logs generated when it synced ? do the status messages give any clues

[jkjk12]

Hello.  In the sms_isvupdates_syncagent.log I see a bunch of stuff like this:

 

SyncUpdateCatalog: 'Dell XPS 15 7590 System BIOS,1.4.0,1.4.0' (Update:'02468469-cb11-4b2c-a810-b1905bb6429e') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:27:59 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell OptiPlex 3060 System BIOS,1.2.17,1.2.17' (Update:'02597ab3-2eaa-4fa3-92f0-ec4058d08b97') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:27:59 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell OptiPlex 7440 AIO System BIOS,1.8.4,1.8.4' (Update:'0262f676-2072-4eda-8f0f-394c63044c9f') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:27:59 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell OptiPlex 7010 System BIOS,A25,A25' (Update:'0295d004-e2ca-46ae-93e3-ca2626d66778') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:27:59 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell Precision T5500 System BIOS,A17,A17' (Update:'02c48382-7aa2-4e14-b4c8-e89347798f7c') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:28:00 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell OptiPlex 7780/7480 AIO System BIOS,1.0.4,1.0.4' (Update:'02ca61af-4518-4150-846b-ca34392f03a1') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:28:00 AM    3632 (0x0E30)
 

so it looks like it is pulling Dell stuff but then it actually doesn't.    In my SUP under Products shouldn't I see Dell and under Dell I should see Firmware, Software, BIOS?   I have turned off 3rd party updates and turned it back on yet it still won't seem to work.   

[anyweb]

have you reviewed this video yet ? if not skip through it to see what you've missed, it's based on ConfigMgr 1910 but it'll give you some clues hopefully

 

[Nen247]

You’ve got to deploy the dell open manage client from sup that enables the wmi classes to scan for dell updates. Tbh the user experience is terrible, bios with passwords can’t use t he bios update (our main requirement) and most updates fail after the first update has installed. 

[mon]

Hello I am very new to sccm and I am also having the same issue. I saw a comment about deploying the dell open manage client from sup. How can I deploy that?