MBAM Appears to have Installed but not working

[anyweb]

sorry i had a long day, can we do a remote session tomorrow, i'm in Sweden so GMT+1

[cfreeman21]

Yea  I can do tomorrow until about 4pm my time which would be 10PM your time.  At the end of the day is there something you can think of why those files would not be there?

[anyweb]

well things changed after 2103 i think, and instead of the mdop agent handling communication to the recovery point the cmagent took over, so it could be related to that,

[cfreeman21]

Any ideas on how I could get those files (Powershell Module)?  Should I download MDOP and get the files there?  Or is this maybe a bug?

[cfreeman21]

On a test machine I did just run the MbamServerSetup.exe which does in fact create the files that ConfigMgr is referencing, but I would assume these files are out dated as they are from MBAM 2.5 SP1.  Thoughts?

 

[anyweb]

the thing is, i don't think they are needed any more as the recovery is handled by the management point and not by any mbam recovery service (like it used to be)

that would explain why you get an 'warning' in the logs and not an 'error'

 

[cfreeman21]

Okay that makes since, but if that is the case there is no logging in event viewer or anywhere that I can find now.  Also my client will not encrypt and this all I see on workstations.

 

[anyweb]

ok does the client have a virtual TPM, and is it enabled ?

what encryption settings have you set in your bitlocker management policy ?

[cfreeman21]

Yes Virtual TPM and is enabled.  Screenshots for everything you just asked for.

[anyweb]

eject the ISO in the drive. and see what happens

bitlocker won't encrypt if there is a CD present...