Failed to upgrade from 2103 to 2203

[bmkiss67]

Our SCCM is offline so I do my upgrade testing with a SCCM box that is online.  The online box upgraded with no issues so I went ahead and tried to upgrade our offline box.  I've not had a failure like this so I'm not sure how to handle this, any advice?

 

Thanks

 

[anyweb]

you forgot to post any actual info about the failure, what has failed exactly ? screenshots and logs helps

[bmkiss67]

Sorry about that.  Here is the error along with the cmupdate.log

 

CMUpdate.log

[anyweb]

this looks like the failure, 

what anti virus is running on this box ? have you excluded paths according to the recommendations here ?

 

https://docs.microsoft.com/en-us/troubleshoot/mem/configmgr/recommended-antivirus-exclusions

also try rebooting the server before running the upgrade again

[bmkiss67]

We are using Symantec.  I just turned it off, rebooted the machine, and currently rerunning the install.  But I will now be out of the office till Monday, when I get in I'll post what happened.

 

[bmkiss67]

Sorry, out longer than expected.  The install still fails the same way.