Remove SCCM 2007 client from a PC

[JohnRingling]

Good afternoon,

 

I have been attempting to remove the SCCM 2007 client from windows XP service pack 3 computers for quite some time.

I tried to use the CCMsetup.exe /uninstall, the msi removal of the client the SMS 2003 cmd tool, but I can't seem to succeed in removing it from that PC.

The reason I am attempting to remove it, is because it didn't fully load, in the configuration manager properties window, the general tab is empty, and the components and actions tabs are barely populate.

I tried to do a right click install client from the configuration manager console but it didn't work either.

 

I would most definitely appreciate your help,

 

Thank you

[anyweb]

first of all why are you trying to remove the client ? what is wrong with having it installed ?

[JohnRingling]

first of all why are you trying to remove the client ? what is wrong with having it installed ?

 

It didn't fully install, in the configuration manager properties window, the general tab is empty, and the components and actions tabs are barely populated. I can't initiate any actions locally, and the the configuration manager console doesn't show the client to be installed, in the column called "client" it has a "no" instead of a "yes".

 

thanks for your help

[anyweb]

just after a client is installed and before it get's it's policies from the configmgr server, it will appear like you say, with just two actions,

 

under the advanced tab if you click on Discover what happens ? additionally you can initiate the two actions that are present and about 5 minutes later watch to see if the client actions tab gets the new policies (refresh your view/f5)

[JohnRingling]

Thank you for your response anyweb,

 

When I attempt to click on discover in the advanced tab, the message I receive is "Automatic site code discovery was unsuccessful".

I am attaching a screen shot of the 5 tabs on my client side so you can see exactly my concerns.

 

I tried to initiate the actions which were available but it gives me the follwoing error: "The action could not be initiated."

 

Thank you for your help,

 

John

 

[anyweb]

try disabling your firewall and then run the site discovery again, does it work ?

also try to repair the install by clicking on Repair in the components tab

[JohnRingling]

I tried to repair the components before, but when I select the repair button nothing happens, no error message that it failed, or no successful message so I don't really know if it did anythin or not.

As far as the firewall is concerned I can't disable it, but there is about 120 PCs showing up in the Configuration Management Console, two have the problem I am describing. Could I just remove the client?

 

thanks again

[JohnRingling]

Help would be greatly appreciated.

 

Thank you

 

John

[anyweb]

yes of course you can remove the client

 

browse to the ccm installation folder on the pc (your path may be different depening on OS and ARchitecture)

 

open a command prompt, browse to C:\Windows\ccmsetup

 

and enter the following

 

ccmsetup.exe /uninstall

 

wait 5 minutes and refresh the control panel you should see the icons are gone

 

cheers

niall

[HSChronic]

Help would be greatly appreciated.

 

Thank you

 

John

 

You can also use the Windows Installer Cleanup util to take the entries out of the registry. Then just stop the service and manually delete the client. This will leave a mess so you are better off trying to uninstall it. Can you upload/paste the CCMSetup.log from that directory, that will give you and us a better idea on why the client isn't installing correctly or uninstalling in this case.

 

It sounds like your client is in a partly working state, so you should try pulling a policy and see what the logs say.

 

I would also install the SCCM Toolkit v2.0 if you haven't already and use Trace32.exe to look at the logs from that directory. You want run a machine policy retrieval and evaluation cycle then look at the policy logs in the c:\windows\system32\ccm\logs directory on a 32-bit machine, or c:\windows\syswow64\ccm\logs on a 64-bit machine.

[JohnRingling]

yes of course you can remove the client

 

browse to the ccm installation folder on the pc (your path may be different depening on OS and ARchitecture)

 

open a command prompt, browse to C:\Windows\ccmsetup

 

and enter the following

 

ccmsetup.exe /uninstall

 

wait 5 minutes and refresh the control panel you should see the icons are gone

 

cheers

niall

 

Thank you for your response,

 

I have a problem, I cannot remove it using this method, I have tried many times before, and it doesn't do anything at all.

Here is a screen shot of what I type in the command prompt, I have waited a very long time before but with no result the Configuration manager remains in the control panel.

Is there another approach to remove it?

 

Thanks

 

John