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OSD fails when trying to install a program

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I've been banging my head against a wall with this problem for a week or so, and finally it appears that we have a resolution so i wanted to share it incase any of you run into the same problem.

 

I saw the problem when doing Build and Captures of Windows XP (and also Windows 7), and it was always in the Install Applications part of the Build and Capture Task Sequence, the application would fail to install with a fatal error which would cause the entire TS to fail.

 

Here's some snippets from the log:

 

Received job completion notification from Execution Manager

Installation completed with exit code 0x800712f9

Installation failed with error (0x800712f9)

...

pInstall->Install(sPackageID, sProgramName), HRESULT=800712f9 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\main.cpp,374)

Install Software failed, hr=0x800712f9

Process completed with exit code 2147947257

!--------------------------------------------------------------------------------------------!

Failed to run the action: Microsoft .NET Framework 4.0 English.

Offline on (Error: 800712F9; Source: Windows

 

I thought at first that the error was related to the .NET 4 package, it wasn't, if i disabled that package it would fail on the next one, and so on, but always with the same failure

 

Installation failed with error (0x800712f9)

 

I googled the error, no hits, no matter what I tried in the TS resolved it, and yet strangely, on the same Virtual Machines I was Deploying os's just fine, only build and capture were affected and both XP and windows 7.

 

Finally the virtual machine name came into focus, it was greater than 15 characters long (not the COMPUTERNAME but the VM name itself)

 

eg: i called it something like w7_1_niall_computername

 

simply renaming the Virtual Machine name to 15 characters or less resolved the issue. The virtual machine environment i was working with in this case was VMware vSphere Client 4.0

 

 

odd ! yup...

annoying ? definetly...

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