Install management point: Failed

[zmogeliukass]

Hi all,

 

I am new in SCCM and installed SCCM 2007 SP2. All options were installed successfully except Management point Failed.

My system is Windows server 2003 SP2 R2 32 bit.

 

Below is Error message content which I found when opened Show Message on that critical Status:

 

MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 401, Unauthorized.

 

Possible cause: Management point encountered an error when connecting to SQL Server.

Solution: Verify that the SQL server is properly configured to allow Management Point access. Verify that management point computer account or the Management Point Database Connection Account is a member of SMS Management Point Role (msdbrole_MP) in the SQL Server database.

 

Possible cause: The SQL Server Service Principal Names (SPNs) are not registered correctly in Active Directory

Solution: Ensure SQL server SPNs are correctly registered. Review Q829868.

 

Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which SMS is configured to communicate.

Solution: Verify that the designated Web Site is configured to use the same ports which SMS is configured to use.

 

Possible cause: The designated Web Site is disabled in IIS.

Solution: Verify that the designated Web Site is enabled, and functioning properly.

 

Possible cause: The SMS ISAPI Application Identity does not have the requisite logon privileges.

Solution: Verify that the account that the SMS ISAPI is configured to run under has not been denied batch logon rights through group policy.

 

For more information, refer to Microsoft Knowledge Base article 838891.

 

Con someone advice how can I fix it?

[Peter van der Woude]

9 out of 10 it has to do with the WebDAV settings, so start with looking at those.

[zmogeliukass]

I enabled WebDAV as you can see before SCCM installation.

 

 

Also World Wide Web Publishing Service is running.

 

Is there anything else what I should configure?

[Eswar Koneti]

what does mpsetup.log and mpcontrol.log says ?

 

can you check if MP was installed corretly in the begining ?

 

 

[zmogeliukass]

Thanks for reply.

MP failed in the beginning during SCCM installation. All other components installed successfully.

Before installation I fulfilled all pre-requirements which SCCM checker found, also installed all updates.

I also reinstalled MP role, but it did not help.

Here is mpsetup.log file source:

 

*********************************************************************************************************************

 

<03-07-2011 18:39:54> ====================================================================

<03-07-2011 18:39:54> SMSMP Setup Started....

<03-07-2011 18:39:54> Parameters: C:\PROGRA~1\MIF083~1\bin\i386\ROLESE~1.EXE /install /siteserver:SCCMSERVER1 SMSMP

<03-07-2011 18:39:54> Installing Pre Reqs for SMSMP

<03-07-2011 18:39:54> ======== Installing Pre Reqs for Role SMSMP ========

<03-07-2011 18:39:54> Found 1 Pre Reqs for Role SMSMP

<03-07-2011 18:39:54> Pre Req MSXML60 found.

<03-07-2011 18:39:54> MSXML60 already installed (Product Code: {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}). Would not install again.

<03-07-2011 18:39:54> Pre Req MSXML60 is already installed. Skipping it.

<03-07-2011 18:39:54> ======== Completed Installion of Pre Reqs for Role SMSMP ========

<03-07-2011 18:39:54> Installing the SMSMP

<03-07-2011 18:39:54> Passed OS version check.

<03-07-2011 18:39:54> IIS Service is installed.

<03-07-2011 18:39:54> No versions of SMSMP are installed. Installing new SMSMP.

<03-07-2011 18:39:54> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log

<03-07-2011 18:39:54> Installing C:\Program Files\Microsoft Configuration Manager\bin\i386\mp.msi CCMINSTALLDIR="C:\Program Files\SMS_CCM" CCMSERVERDATAROOT="C:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80 USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=0 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1

<03-07-2011 18:40:30> mp.msi exited with return code: 0

<03-07-2011 18:40:30> Verifying CCM_CLIENT virtual directory.

<03-07-2011 18:40:30> Website path is IIS://LocalHost/W3SVC/1.

<03-07-2011 18:40:30> Connecting to IIS.

<03-07-2011 18:40:31> CCM_CLIENT is currently C:\Program Files\Microsoft Configuration Manager\Client.

<03-07-2011 18:40:31> Installation was successful.

<03-09-2011 15:23:46> ====================================================================

<03-09-2011 15:23:46> SMSMP Setup Started....

<03-09-2011 15:23:46> Parameters: C:\PROGRA~1\MIF083~1\bin\i386\ROLESE~1.EXE /deinstall /siteserver:SCCMSERVER1 SMSMP

<03-09-2011 15:23:46> Deinstalling the SMSMP

<03-09-2011 15:23:46> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log

<03-09-2011 15:23:46> Deinstalling SMSMP, with product code {B391E30E-C8BD-41FC-8B8C-540C4365DBE0}

<03-09-2011 15:28:53> ====================================================================

<03-09-2011 15:28:53> SMSMP Setup Started....

<03-09-2011 15:28:53> Parameters: C:\PROGRA~1\MIF083~1\bin\i386\ROLESE~1.EXE /install /siteserver:SCCMSERVER1 SMSMP

<03-09-2011 15:28:53> Installing Pre Reqs for SMSMP

<03-09-2011 15:28:53> ======== Installing Pre Reqs for Role SMSMP ========

<03-09-2011 15:28:53> Found 1 Pre Reqs for Role SMSMP

<03-09-2011 15:28:53> Pre Req MSXML60 found.

<03-09-2011 15:28:53> MSXML60 already installed (Product Code: {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}). Would not install again.

<03-09-2011 15:28:53> Pre Req MSXML60 is already installed. Skipping it.

<03-09-2011 15:28:53> ======== Completed Installion of Pre Reqs for Role SMSMP ========

<03-09-2011 15:28:53> Installing the SMSMP

<03-09-2011 15:28:53> Passed OS version check.

<03-09-2011 15:28:53> IIS Service is installed.

<03-09-2011 15:28:53> No versions of SMSMP are installed. Installing new SMSMP.

<03-09-2011 15:28:53> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log

<03-09-2011 15:28:53> Installing C:\Program Files\Microsoft Configuration Manager\bin\i386\mp.msi CCMINSTALLDIR="C:\Program Files\SMS_CCM" CCMSERVERDATAROOT="C:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80 USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=0 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1

<03-09-2011 15:29:17> mp.msi exited with return code: 0

<03-09-2011 15:29:17> Verifying CCM_CLIENT virtual directory.

<03-09-2011 15:29:17> Website path is IIS://LocalHost/W3SVC/1.

<03-09-2011 15:29:17> Connecting to IIS.

<03-09-2011 15:29:17> CCM_CLIENT is currently C:\Program Files\Microsoft Configuration Manager\Client.

<03-09-2011 15:29:17> Installation was successful.

<03-09-2011 15:32:02> ====================================================================

<03-09-2011 15:32:02> SMSMP Setup Started....

<03-09-2011 15:32:02> Parameters: C:\PROGRA~1\MIF083~1\bin\i386\ROLESE~1.EXE /deinstall /siteserver:SCCMSERVER1 SMSMP

<03-09-2011 15:32:02> Deinstalling the SMSMP

<03-09-2011 15:32:02> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log

<03-09-2011 15:32:02> Deinstalling SMSMP, with product code {B391E30E-C8BD-41FC-8B8C-540C4365DBE0}

<03-09-2011 15:35:24> ====================================================================

<03-09-2011 15:35:24> SMSMP Setup Started....

<03-09-2011 15:35:24> Parameters: C:\PROGRA~1\MIF083~1\bin\i386\ROLESE~1.EXE /install /siteserver:SCCMSERVER1 SMSMP

<03-09-2011 15:35:24> Installing Pre Reqs for SMSMP

<03-09-2011 15:35:24> ======== Installing Pre Reqs for Role SMSMP ========

<03-09-2011 15:35:24> Found 1 Pre Reqs for Role SMSMP

<03-09-2011 15:35:24> Pre Req MSXML60 found.

<03-09-2011 15:35:24> MSXML60 already installed (Product Code: {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}). Would not install again.

<03-09-2011 15:35:24> Pre Req MSXML60 is already installed. Skipping it.

<03-09-2011 15:35:24> ======== Completed Installion of Pre Reqs for Role SMSMP ========

<03-09-2011 15:35:24> Installing the SMSMP

<03-09-2011 15:35:24> Passed OS version check.

<03-09-2011 15:35:24> IIS Service is installed.

<03-09-2011 15:35:24> No versions of SMSMP are installed. Installing new SMSMP.

<03-09-2011 15:35:24> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log

<03-09-2011 15:35:24> Installing C:\Program Files\Microsoft Configuration Manager\bin\i386\mp.msi CCMINSTALLDIR="C:\Program Files\SMS_CCM" CCMSERVERDATAROOT="C:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80 USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=0 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1

<03-09-2011 15:35:47> mp.msi exited with return code: 0

<03-09-2011 15:35:47> Verifying CCM_CLIENT virtual directory.

<03-09-2011 15:35:47> Website path is IIS://LocalHost/W3SVC/1.

<03-09-2011 15:35:47> Connecting to IIS.

<03-09-2011 15:35:47> CCM_CLIENT is currently C:\Program Files\Microsoft Configuration Manager\Client.

<03-09-2011 15:35:47> Installation was successful.

<03-09-2011 17:20:39> ====================================================================

<03-09-2011 17:20:39> SMSMP Setup Started....

<03-09-2011 17:20:39> Parameters: C:\PROGRA~1\MIF083~1\bin\i386\ROLESE~1.EXE /deinstall /siteserver:SCCMSERVER1 SMSMP

<03-09-2011 17:20:39> Deinstalling the SMSMP

<03-09-2011 17:20:39> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log

<03-09-2011 17:20:39> Deinstalling SMSMP, with product code {B391E30E-C8BD-41FC-8B8C-540C4365DBE0}

<03-09-2011 17:23:01> SMSMP deinstall exited with return code: 0

<03-09-2011 17:23:01> Deinstallation was successful.

<03-09-2011 17:23:01> Removing MP Registry.

<03-09-2011 17:25:06> ====================================================================

<03-09-2011 17:25:06> SMSMP Setup Started....

<03-09-2011 17:25:06> Parameters: C:\PROGRA~1\MIF083~1\bin\i386\ROLESE~1.EXE /install /siteserver:SCCMSERVER1 SMSMP

<03-09-2011 17:25:06> Installing Pre Reqs for SMSMP

<03-09-2011 17:25:06> ======== Installing Pre Reqs for Role SMSMP ========

<03-09-2011 17:25:06> Found 1 Pre Reqs for Role SMSMP

<03-09-2011 17:25:06> Pre Req MSXML60 found.

<03-09-2011 17:25:06> MSXML60 already installed (Product Code: {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}). Would not install again.

<03-09-2011 17:25:06> Pre Req MSXML60 is already installed. Skipping it.

<03-09-2011 17:25:06> ======== Completed Installion of Pre Reqs for Role SMSMP ========

<03-09-2011 17:25:06> Installing the SMSMP

<03-09-2011 17:25:06> Passed OS version check.

<03-09-2011 17:25:06> IIS Service is installed.

<03-09-2011 17:25:06> No versions of SMSMP are installed. Installing new SMSMP.

<03-09-2011 17:25:06> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log

<03-09-2011 17:25:06> Installing C:\Program Files\Microsoft Configuration Manager\bin\i386\mp.msi CCMINSTALLDIR="C:\Program Files\SMS_CCM" CCMSERVERDATAROOT="C:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80 USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=0 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1

<03-09-2011 17:25:22> mp.msi exited with return code: 0

<03-09-2011 17:25:22> Verifying CCM_CLIENT virtual directory.

<03-09-2011 17:25:22> Website path is IIS://LocalHost/W3SVC/1.

<03-09-2011 17:25:22> Connecting to IIS.

<03-09-2011 17:25:22> CCM_CLIENT is currently C:\Program Files\Microsoft Configuration Manager\Client.

<03-09-2011 17:25:22> Installation was successful.

*********************************************************************************************************************

 

I also attached mpcontrol.log file.

mpcontrol.log

mpsetup.log

[zmogeliukass]

Any Ideas how to fix it?