JohnRingling Posted March 10, 2011 Report post Posted March 10, 2011 Good morning, I am running into challenges getting my laptops connected to our LAN to successfully obtain software from SCCM 2007. My Goal: Have our laptops obtain software updates from SCCM 2007 as our desktops(running Windows XP) do sucessfully. Our environment: One SCCM 2007 R2 server, configured in mixed mode, installed on a windows server 2003 standard edition. Laptops have Windows 7, are connected to the LAN with an ethernet cable, and have an IP address assigned to them by MAC address. The problems I am running into: My two test laptops are successfully seen in the configuration manager console, I do have to manually approve them. I can right click and successfully start a ressource explorer, and view the various attributes. I placed them both in a collection which I had successfully updated desktops with, therefore I knew that my software package\advertisement is good. The laptop will get a empty folder in the C:\WINDOWS\system32\CCM\Cache folder where it should be receiving the actually exe or msi files; and on the server side I receive the "Waiting for content". I looked in the log files, and noticed that the execmgr.log and the CAS.log have this entry [LOG[software Distribution Site Settings for the client are missing from WMI.] I ran this bat file to manually join one laptop to the SCCM 2007 server: NET USE X: \\myServerName\c$ X: CD X: cd Program Files\Microsoft Configuration Manager\Client ccmsetup.exe /mp:myServerName /logon SMSSITECODE=S01 SMSSLP=myServerName And I ran this one for the other laptop: NET USE X: \\myServerName\c$ X: CD X: cd Program Files\Microsoft Configuration Manager\Client ccmsetup.exe /mp:myServerName /logon SMSSITECODE=S01 SMSSLP=myServerName SMSMP=myServerName with the FQDM I am not sure how to solve this issue and I would really greatly appreciate your help, Thank you, John Quote Share this post Link to post Share on other sites More sharing options...
Eswar Koneti Posted March 10, 2011 Report post Posted March 10, 2011 first time,when the SCCM client is installed ,i seen many times "Software Distribution Site Settings for the client are missing from WMI" which does not leads to WMI error mostly. You can check by looking at ccmexec.log. what does the CAS.log says ? how did you set the advertisement properties ? run from DP or download and run from DP? Quote Share this post Link to post Share on other sites More sharing options...
JohnRingling Posted March 10, 2011 Report post Posted March 10, 2011 first time,when the SCCM client is installed ,i seen many times "Software Distribution Site Settings for the client are missing from WMI" which does not leads to WMI error mostly. You can check by looking at ccmexec.log. what does the CAS.log says ? how did you set the advertisement properties ? run from DP or download and run from DP? The advertisement porpeties are set to download from DP and run locally. The CAS log is as follows:<![LOG[Requesting content S0100058.2, size(KB) 2804, under context System with priority Low]LOG]!><time="08:24:38.262+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="contentaccessservice.cpp:909"> <![LOG[submitted CTM job {D19D68D1-B356-43B6-85E0-5791C427EFC3} to download Content S0100058.2 under context System]LOG]!><time="08:24:38.312+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="downloadmanager.cpp:576"> <![LOG[successfully created download request {41B29A16-8F8E-42FF-B302-16F66717381F} for content S0100058.2]LOG]!><time="08:24:38.312+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="downloadcontentrequest.cpp:804"> <![LOG[Location update from CTM for content S0100058.2 and request {41B29A16-8F8E-42FF-B302-16F66717381F}]LOG]!><time="08:24:38.455+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="downloadcontentrequest.cpp:969"> <![LOG[Download request only, ignoring location update]LOG]!><time="08:24:38.455+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="downloadcontentrequest.cpp:983"> Quote Share this post Link to post Share on other sites More sharing options...
JohnRingling Posted March 10, 2011 Report post Posted March 10, 2011 The advertisement porpeties are set to download from DP and run locally. The CAS log is as follows:<![LOG[Requesting content S0100058.2, size(KB) 2804, under context System with priority Low]LOG]!><time="08:24:38.262+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="contentaccessservice.cpp:909"> <![LOG[submitted CTM job {D19D68D1-B356-43B6-85E0-5791C427EFC3} to download Content S0100058.2 under context System]LOG]!><time="08:24:38.312+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="downloadmanager.cpp:576"> <![LOG[successfully created download request {41B29A16-8F8E-42FF-B302-16F66717381F} for content S0100058.2]LOG]!><time="08:24:38.312+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="downloadcontentrequest.cpp:804"> <![LOG[Location update from CTM for content S0100058.2 and request {41B29A16-8F8E-42FF-B302-16F66717381F}]LOG]!><time="08:24:38.455+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="downloadcontentrequest.cpp:969"> <![LOG[Download request only, ignoring location update]LOG]!><time="08:24:38.455+300" date="03-10-2011" component="ContentAccess" context="" type="1" thread="4184" file="downloadcontentrequest.cpp:983"> A detail I forgot to mention is that the desktops which obtain the software correctly are in Active directory, the laptops are not. Quote Share this post Link to post Share on other sites More sharing options...
Eswar Koneti Posted March 10, 2011 Report post Posted March 10, 2011 A detail I forgot to mention is that the desktops which obtain the software correctly are in Active directory, the laptops are not. on desktops ,it is working but not on laptops ? isnt it ? can you also check if locationservices.log ? you will have some error messges from the log file if it is unable to get the application correctly . how about boudaries Quote Share this post Link to post Share on other sites More sharing options...
Peter van der Woude Posted March 10, 2011 Report post Posted March 10, 2011 As an addon to Eswar. As the laptops are not in the domain, did you create a Boundary for those machines? Quote Share this post Link to post Share on other sites More sharing options...
JohnRingling Posted March 11, 2011 Report post Posted March 11, 2011 I have made some progress on my problem, it appears to be a permissions issue. I am currently working on determining what the true root cause is, however I am now able to successfully push software to the laptops as well. I will post my findings. Quote Share this post Link to post Share on other sites More sharing options...
JohnRingling Posted March 11, 2011 Report post Posted March 11, 2011 I have made some progress on my problem, it appears to be a permissions issue. I am currently working on determining what the true root cause is, however I am now able to successfully push software to the laptops as well. I will post my findings. I think I have found the root cause; I selected the option “download content from distribution point and run locally” located in the software package’s advertisement under the distribution points tab, under the “When a client is connected within a slow or unreliable network boundary, and now I was able to push out to different software packages. Quote Share this post Link to post Share on other sites More sharing options...
