Having a bit of an issue with Clients at branch offices reporting back to the Primary Site Server.
Here's the scenario, I'll try to keep it brief:
We have a program advertised to our computers (delayed for a few more days) and it is set to only run on Windows XP sp3 computers.
We have found the status of the Advertisement is 'Program rejected (wrong platform)' on a few computers with SP2 which we didn't realize we had, so we have gone an updated them either manually or using another SCCM package. These computers now show Service Pack 3 under System Properties and HKLM\Software\Micrsofot\Windows NT\CurrentVersion\CSDVersion where I am guessing SCCM grabs the information from.
Computers at the same location as the Primary Site Server have since reflected this update in the database, however some computer at remote offices with either DPs or BDPs on site have not done so. The computers at the same site as the Primary Site Server can now receive/install the package but the remote office computers still show as rejected.
I did some research and found the Hardware Inventory picks up OS service pack info, to which I ran this on the computers followed by a machine/user policy refresh but still they do not update. I also just ran every action on one computer in case that helped to no avail.
Any idea what the problem could be? Maybe some logs I can look at or something?
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Hello,
Having a bit of an issue with Clients at branch offices reporting back to the Primary Site Server.
Here's the scenario, I'll try to keep it brief:
We have a program advertised to our computers (delayed for a few more days) and it is set to only run on Windows XP sp3 computers.
We have found the status of the Advertisement is 'Program rejected (wrong platform)' on a few computers with SP2 which we didn't realize we had, so we have gone an updated them either manually or using another SCCM package. These computers now show Service Pack 3 under System Properties and HKLM\Software\Micrsofot\Windows NT\CurrentVersion\CSDVersion where I am guessing SCCM grabs the information from.
Computers at the same location as the Primary Site Server have since reflected this update in the database, however some computer at remote offices with either DPs or BDPs on site have not done so. The computers at the same site as the Primary Site Server can now receive/install the package but the remote office computers still show as rejected.
I did some research and found the Hardware Inventory picks up OS service pack info, to which I ran this on the computers followed by a machine/user policy refresh but still they do not update. I also just ran every action on one computer in case that helped to no avail.
Any idea what the problem could be? Maybe some logs I can look at or something?
Appreciate the assistance.
Regards,
Andrew
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