SCCM - which logs to check for application deployment issues?

[Rich L]

We're running SCCM 2007 SP2 on Windows 2008 R2 and have managed to create a package and program which is successfully advertised to a Windows 7 workstation. The deployment job starts and the install.exe can be seen on the client machine but does not progress beyond 0% CPU activity in Task Manager.

 

Please would somebody point me in the direction of the SCCM logs we need to be checking to troubleshoot this issue further?

 

Many thanks

 

Rich

[Peter van der Woude]

The execmgr.log, but when I read that the installation starts, I think you should take a look in the logging of the installer itself..

[Trevor Sullivan]

It sounds like what's happening is the .exe is popping up an interactive prompt for more information. Your best bet is to go into the Package --> Program settings and temporarily enabling "Allow users to interact with this program."

 

Then, re-execute the deployment and see what happens. Once you're finished testing and resolving the issue, you can go back and uncheck the box.

 

Also, as a best practice, make sure you use any logging options provided by the installer executable.

 

Hope this helps.

 

Cheers,

Trevor Sullivan

http://trevorsullivan.net

http://twitter.com/pcgeek86