Exchange 2010 and Symantec Backup Exec Restore Scenarios

[Andersson]

Here are some restore scenarios that I will show how to use with Symantec Backup Exec 2010 R3 together with Exchange native tools.

 

 

Restore single item/content

 

 

Mailbox view, delete of the latest email content.

 

 

 

 

 

The mail is now deleted.

 

 

 

 

Empty recycle bin as well.

 

 

 

 

 

Go into Symantec Backup Exec console and select "New Restore Job…". It's placed in the upper right.

 

 

 

 

Select the mailbox and content that should be restored.

 

 

 

 

 

 

 

Restore Job Activity overview..

 

 

 

 

When the restore job is completed, the Mail content is restored into the mailbox.

 

 

 

 

 

 

 

Restore mailbox into subfolder in another mailbox

 

 

Go into Symantec Backup Exec console and select "New Restore Job…". It's placed in the upper right.

 

 

 

 

 

Select the Database, including Logs.

 

 

 

 

Destination (Exchange redirection): type in \\Server03 (My Exchange server) and selecting to use a redirect using VSS to a path using the browse button.

 

 

 

 

Microsoft Exchange: deselecting "Automatically recreate user accounts and mailboxes".

 

 

 

 

The restore job has started.

 

 

 

 

Browsing the path on the Exchange server, files are restored to the server.

Make sure both the edb and the log files are in the same folder, the job will be easier to complete then.

 

 

 

 

Directory browsing in "R:\RDB…".

 

 

 

 

 

Check what state the database is in, using the command:

"eseutil /mh DB.edb".

It says: State: Dirty shutdown.

This means we need to use eseutil to run a soft recovery using the log files together with the database so it will get into "Clean shutdown" state.

 

 

 

 

It's time for the soft recovery using the command below:

"eseutil /R E01 /D"

 

 

 

 

Checking the state after the soft recovery using:

"eseutil /mh DB.edb"

 

 

 

 

Let's create a Recovery Database by using:

"New-MailboxDatabase –Name RDB –Recovery –EdbFilePath 'R:\RDB\Exchange Server\DB\DB.edb' –LogFolderPath 'R:\RDB\Exchange Server\DB' –Server Server03"

 

It will prompt with a warning that the database state needs to be in Clean Shutdown state.

Mounting the database:

"Mount-Database –id RDB"

 

 

 

 

Checking which mailboxes that resides in the RDB database by using:

"Get-MailboxStatistics –Database RDB".

 

 

 

 

Next step is to create a Restore Request using the RDB:

"New-MailboxRestoreRequest –SourceDatabase RDB –SourceStoreMailbox "Klas Andersson" –TargetMailbox "Klas.Andersson@target.local" –TargetRootFolder Recovery".

 

 

 

 

To see what status the request has:

"Get-MailboxRestoreRequest | Get-MailboxRestoreRequestStatistics".

 

 

 

 

Below is a picture from Outlook when the Request is completed.

 

 

 

 

Time for the clean up afterwards..

 

When the request is completed, remove it:

"Get-MailboxRestoreRequest | Remove-MailboxRestoreRequest".

 

 

 

 

Dismounting the database:

"Dismount-Database RDB".

 

 

 

 

Removing database using:

"Remove-MailboxDatabase RDB".

 

 

 

 

 

 

If you want to restore a mailbox into another that doesn't match the LegacyDN the switch "-AllowLegacyDNMismatch" needs to be used.

In my case I'm restoring the mailbox for Klas Andersson into Anette Andersson's mailbox using the command below:

"New-MailboxRestoreRequest –SourceDatabase RDB –SourceStoreMailbox "Klas Andersson" –TargetMailbox "Anette.Andersson@target.local" –TargetRootFolder Recovery –AllowLegacyDNMismatch".

 

 

 

 

 

 

 

 

 

Restore user and mailbox

 

 

If it happens that a user/mailbox is accidental deleted it can be easily recreated and restored by using Backup Exec.

First we remove the mailbox and the user account from EMC. The picture below shows that.

 

 

 

 

Go into Symantec Backup Exec console and select "New Restore Job…". It's placed in the upper right.

 

 

 

 

Select the mailbox that was previously deleted.

 

 

 

 

Microsoft Exchange: Make sure that the option "Automatically recreate user accounts and mailboxes" are selected.

Let's start the restore job.

 

 

 

 

Restore Job Activity status..

 

 

 

 

Starting Outlook, it shows that everything is back like it was before.

 

 

 

 

 

 

 

 

 

 

More information and resources

 

Recovery Databases

http://technet.micro...y/dd876954.aspx

 

How to recover an Exchange server

http://technet.micro...y/dd876880.aspx

http://www.testlabs....r-installation/

 

Dial tone recovery:

http://technet.micro...y/dd979810.aspx

 

 

 

 

 

The original post can be found here:

http://www.testlabs....tore-scenarios/

 

I would be happy if anyone would give some type of feedback or request for articles

[Alpha]

Hello

speak French

I just applied all your procedures, but I always get error messages telling me that I must be a member of Backup Operator. My Exchange Server is not in the same domain as my domain controller.

What should I do to fix this problem so that I can do this restoration.

Thank you in advance.

[Andersson]

Hello

speak French

I just applied all your procedures, but I always get error messages telling me that I must be a member of Backup Operator. My Exchange Server is not in the same domain as my domain controller.

What should I do to fix this problem so that I can do this restoration.

Thank you in advance.

 

 

Since they are not placed in the same domain, you'll need an account from the Exchange server domain thats at least member of the Backup Operator group

[seeker]

Hi,

Sorry to say but this article seems totally incomplete atleast for those who really are new to MS exchange and for such recovery jobs.

I folowed the steps to "Restore single item/content" one by one.

selected the mailbox of one user and one email which we deleted for experiment. can be seen in attached file.

when i ran this job, the options were totaly different than u mentioned after running the job. Also the email which was deleted is size of 90KB but it started to restore 100s of GB. i canceled the job.

i am sorry but i think i need more help on this.

Pleaes Note: i am running MS exchange 2010 Sp2 on Windows Server Enterprise R2 SP2 and Symantec Backup Exec 2010 R3.

Can anyone please help me to recover single email and single mailbox on my exch 2010 server and advise if i went wrong on following Mr. Andersson's step by step guide???

 

Thanks all and desperately waiting for ur feedback.

 

Seeker.